Emergency Roadside Assistance and Towing of Parkland
Emergency Roadside Assistance and Towing of Parkland Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating with mostly dissatisfied consumers; recent recommendation says Do not ever use this company! Reports cite poor customer service, high prices, and a damaging tow incident with no resolution.
Positive Feedback
There are no positive comments in the available Emergency Roadside Assistance and Towing of Parkland reviews; the single detailed review reports service failures.
Negative Feedback / Risk Areas
- Customer complaints about damaged vehicles and lack of follow-up or callbacks.
- Poor customer service responsiveness and refusal to accept responsibility.
- High price level reported compared with perceived service quality.
Key Takeaways for Future Customers
- Search Emergency Roadside Assistance and Towing of Parkland reviews before booking and consider alternative tow companies.
- Document vehicle condition and insist on written acknowledgment; keep repair estimates for any claims.
- Be aware of potential customer service issues and billing concerns when choosing roadside assistance.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating with mostly dissatisfied consumers; recent recommendation says Do not ever use this company! Reports cite poor customer service, high prices, and a damaging tow incident with no resolution.
Positive Feedback
There are no positive comments in the available Emergency Roadside Assistance and Towing of Parkland reviews; the single detailed review reports service failures.
Negative Feedback / Risk Areas
- Customer complaints about damaged vehicles and lack of follow-up or callbacks.
- Poor customer service responsiveness and refusal to accept responsibility.
- High price level reported compared with perceived service quality.
Key Takeaways for Future Customers
- Search Emergency Roadside Assistance and Towing of Parkland reviews before booking and consider alternative tow companies.
- Document vehicle condition and insist on written acknowledgment; keep repair estimates for any claims.
- Be aware of potential customer service issues and billing concerns when choosing roadside assistance.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They will damage your car and take no responsibility!
On March 2, my car broke down. I needed a tow, so I called Emergency Roadside Assistance and Towing, in Parkland, Washington.
When they lifted my car, they unknowingly cracked my oil pan. This was discovered the next day by a mechanic. I called and told the tow company about it. They said they would send someone out to look at it on March 5nobody came.
I called them back and they told me they would send someone out on March 6nobody came. When I called to follow up, they refused to return my calls. I had my car towed to the Audi dealership to have it repaired. Audi called Emergency Roadside Assistance and Towing and also has not received a call back.
The cost to repair the damage they did was $800. I am a 21-year-old college student trying to finish my degree on my own. I dont have this kind of expendable funds. In order to pay for this damage, I missed my rent payment and was late on other bills.
I had to borrow money from my friends (who really cant afford to loan me money) to get caught up. Luckily, my landlord accepted my 2-week late payment and didnt evict me. Now Im scrambling to save enough for my next months rent in 2 weeks. I need my car for my job.
When I am not going to classes, I drive for Uber Eats. So when my car is down, I cant work. I need to work to pay for college. Emergency Roadside Assistance and Towing has been absolutely horrible to work with.
DO NOT DO BUSINESS WITH THIS COMPANY!!! Otherwise, they will damage your vehicle, take no responsibility for it, and you will be out hundreds, if not thousands, of dollars.
Use one of the many other tow companies for your towing needs. DO NOT DO BUSINESS WITH EMERGENCY ROADSIDE ASSISTANCE AND TOWING!!!!!!
- Will do damage to your car and take no responsibility
- Horrible customer service
Preferred solution: Full refund
User's recommendation: Do not ever use this company!
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