They will pet your pet die, and send you to a collection agency for filling out the application, a $95.00 charge.
On 2 occasions, I've had an emergency for ome of my pets and had to take them here. These people couldnt care any less about your stress level, or where your concerns are at the time. If you dont have insurance, or cash, they dont wanna let you even get your bearings, or give you any suggestions as one of your loved ones could be passing away needlessly at 3 am, because they are just terrible *** people that work here and own the place. The first time I went there, I had to take a cab and the cab left. My bigch was about to give birth so I wa Ted her to be in a safe place, having not seen the father or his size. As soon as I walked I. They acted like I kicked the door down and I could tell right away that I was not welcome. Too bad! I hurried through the paperwork and She about to start having pups any second. These people told me to leave the premises because they didn't have the room. They couldve locked the door, ir told me this before I wasted valuable time. Did they just now remember to lie? It was 330 in the morning there was nobody else In the place , t was freeszing cold outside and it was raining, so I made sure to.leave my.mark of fury on y way out. I then had to rush her to the shell station. In the same shopping area. I took her inside where it was warm, sat down in front of the fountai drink machine and we started delivering puppies as the clerk watched in disbelief. Once she was done, we cleaned up, and walked outside to a waiting ride home. I thought to myself later. I just saved about $1000.00 thanks to those dizzy *** at the pet clinic. The 2nd time I had to go, it wasnt as bad as the first, so I went inside, and tried to tell the lady what the problem was, and she literally put a pen and clipboard 2 inches in front of my face while she stared at her monitor. I had some key words for her and she had to go get the nazi in her slumber chambers. They wanted to pick a fight , and normally, I'd oblige, this was not the time so I apologized and quickly filled out the paperwork. I began to notice that my dog looked alot betterbthan she did when we got there, so I told the fat *** at the front desk I was going to take my dog outside to see if shes gonna go to the bathroom . I didnt wait for a response. As soon as we got outside my dog let out about a 45 second *** and I could tell by the look o her face that she felt 100 times better. Alls miles at this point, I walked her around the parking lot for a second, and then went to ho sit in my truck just to be sure she was ok before we left. A minute later, 2 cops pulled into the parking lot, 1 blocking each exit. They were there to see me I guessed, so I went and asked what they were doing and if they were lost. I certainly didnt need their help and I dont appreciate them just stalking me. Staring at me , blocking me in, etc. I recommended they move along because I'm not about to play their *** games, ever. They got the point and left. As I walked back by the clinic window, I could see them looking outside while on the phone. I flicked them off and had some more choice words for them just before I left. About a month later, and just like the first visit to this place, I noticed they had placed a collection on my credit report for $95.00. $95.00 to be ignored, berated, and denied a service they claim to provide, and only then to have the police called on me. This is what you can expect when you deal with these terrible people at the Broadway emergency pet clinic in san antonio, texas. Never again will i go here. There is no reason to, even in an emergency. Oh yeah, I forgot to mention, I have insurance for my pets, so it would not have been a problem until they made it one. Oh, and the ambience sucks too. It's like a DMV and a morgue mixed into one and closed to the public 24/7/365 https://www.emergencypetclinicsat.com/contact-us/
Emergency Pet Clinic San Antonio Customer Care
- False advertisement
Reason of review
That's my buisness
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