Emergency Essentials
Emergency Essentials Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment in Emergency Essentials reviews: medium price level, some repeat buyers and received orders after errors, but multiple billing and customer service complaints lower overall satisfaction.
Key Takeaways for Future Customers
- Expect discounts and special offers; price level is medium.
- Keep receipts and monitor charges to speed refunds or disputes.
- Some customers report product quality issues; inspect perishables on arrival.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing errors and double-charges affecting refunds.
- Poor customer service responsiveness and long hold times.
- Order handling problems including duplicate orders and return hassles.
Positive Feedback
Customers value discounts, privacy practices, and some report they will purchase from Emergency Essentials again after issues were corrected.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment in Emergency Essentials reviews: medium price level, some repeat buyers and received orders after errors, but multiple billing and customer service complaints lower overall satisfaction.
Key Takeaways for Future Customers
- Expect discounts and special offers; price level is medium.
- Keep receipts and monitor charges to speed refunds or disputes.
- Some customers report product quality issues; inspect perishables on arrival.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing errors and double-charges affecting refunds.
- Poor customer service responsiveness and long hold times.
- Order handling problems including duplicate orders and return hassles.
Positive Feedback
Customers value discounts, privacy practices, and some report they will purchase from Emergency Essentials again after issues were corrected.
Dallas, Texas
They showed my order cancelled although they had my money
They initially cancelled my order but the next day wrote back that it was an error. Received their merchandise today. All is good
User's recommendation: I will purchase from them again
Andover, Minnesota
Automatic dishwasher gel
- -Gel dispenser clogged; most of it caked in the dispenser.
- -Replaced with regular brand; cleared the mess.
- -Second disappointment; won't use or review.
When I poured your gel into the soap dispenser it did not release. Some did but most just caked up in the dispenser.
Replaced it with my regular brand and it cleaned up the mess that was left with Essential. The second time I have been disappointed with your product. I will not be using your product again or will I give your product a good review.
The last product I purched from Essential and was very disappointed was your canned peaches. When I opened the can it didn't even smell good and it tasted even worse.
I complained to the company and they told me to return the can to the store where you bought the product along with the sales slip and they would
return my money. Do you know anybody who would keep their slip for a can of peaches?
Preferred solution: Let the company propose a solution
Thibodaux, Louisiana
Same problem
- No reply by email or phone for 6-8 weeks.
- There were duplicate orders billed 234 vs 63.
- Returns were before credit; UPS retrieved the rest.
this company was on top of their game up until 6-8 weeks ago, now no response from them,via email or phone (onhold forever and press 1 doesnt work) they now have an email sent to you saying stuff left in cart they then do not empty cart when sent they just then
double orders, instead of $63 order it turned out to be 234. then they want you to take your time and send back before credit. I warned them if they sent double orders and charge that i would instruct credit card to NOT PAY ANYTHING and i was not sending stuff back that worked they called and had ups wrap and retreieve rest of order hope they get back on track be careful
- New system
Preferred solution: Let the company propose a solution
EmergencyEssentials.com double-charged us
- We were double-charged for an item.
- They won’t respond to emails or calls.
- Our credit card company won’t issue a refund without their reply.
They double-charged us for an item and won't respond to our emails/calls. Our credit card company won't issue a refund without a response from them, so we are stuck.
What can we do? We shouldn't have ever used emergencyessentials.com or beprepared.com. Their products are also a bit sub-par, but you get what you pay for. Unfortunately, that's not 100% the case here...
Hopefully this review will at least prevent this from happening to more people. If anyone has any suggestions on how to reach them and get this corrected, please respond to this post.
E-commerce Talks
Art for Your Home Not Museums
Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
Companies Similar to Emergency Essentials
My Patriot Supply
“Never saw any place that said place order now Im being charged for to 3month supply I just want to...“
ReadyWise
Valley Food Storage
Legacy Food Storage
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Please call 1800.995.0140 and ask for the Customer Service Manager, Rob or any other supervisor. They will help you with this concern.
Contact them at 1-80*-***-**** or email sales@***.com
They are great to work with.