This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourVerified Reviewer New Reviewer
Denied information about my mother and was not allowed to clear out her room
It has been very difficult for me to add these updates, because the situation has continued to worsen. When I was clearing out my mom’s room at Emerald, I saw blood on her bed.
Emerald administration would not tell me why there was blood on her bed. To the best of my knowledge, my mother did not have an IV administered at any time at Emerald, nor was she injected with anything, nor was she intubated. As a non-medical person, I am trying to think of all the plausible reasons why there could be blood on my mother’s bed. Maybe one or all of these procedures were done to her, but Emerald isn’t talking.
They referred me to AseraCare, the hospice facility that was involved in my mom’s care. AseraCare also refused to answer me as to why blood was on her bed.
It’s becoming more and more obvious to me that there is a great deal of cover-up going on. The question is, why?
Update 8/21/20 - My lawyer had previously called Emerald Nursing and Rehab to tell them that they needed to set up a time for my mother's 3 children who live in Nebraska to come and clear out her belongings after her death. Emerald then called me and we set an appointment.
When we got there, we found her room had been ransacked. Books had been pulled off the bookshelf and were in a heap on the floor. Her photo albums were missing, as well as personal cards and letters. Emerald would not say who had done this, or who had been in her room prior to our arrival!
How can a legitimate care facility do this? How can they legally operate this facility?
Their treatment of residents' family members is horrible! This is beyond appalling.
Update - I just received a phone call from the facility. They are now allowing me to get my mother's belongings. This is a positive step!
User's recommendation: I do not recommend this facility to anyone.
Companies Similar to Emerald Nursing and Rehab of Columbus
Your comment is successfully posted.