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Emerald Hotel Canada

Emerald Hotel Canada

emeraldhotel.ca
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What is your customer experience with Emerald Hotel Canada?

Emerald Hotel Canada Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Mostly negative sentiment in recent Emerald Hotel Canada reviews noting cleanliness failures, insect bites, and an unresolved room transfer request; a guest asked for a full refund after bites and reported an unhelpful front desk.

Positive Feedback

No positive details provided in the recent feedback; guests focused on room condition and service response.

Negative Feedback / Risk Areas

  • Reports of dirty rooms and poor housekeeping affecting comfort.
  • Insect bites in-room prompting requests for a refund.
  • Front desk response and customer service delays when requesting room transfer.

Key Takeaways for Future Customers

  • Check recent Emerald Hotel Canada reviews for cleanliness and customer complaints before booking.
  • Confirm refund and room-transfer policies with customer service on arrival.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Edmonton, Alberta

My room is so dirty and the complaint i have to the front end she did not entertain right away she suggest to be o out

AI Highlights
  • - The room is dirty and the air conditioner is not working.
  • - I have three itchy bites.
  • - Front desk can't transfer me to another room or floor.

my room is so dirty the air condition is not working front end can't transfer other i have bites 3 bites on my skin that so atchi i'm just asking for transfer other room or other floor coz in 6 floor look like all room is dirty like room of the pets or dog

User's recommendation: full refund the date i check in coz i have bites of bugs so atchi to my skin

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