Given second and car at price of new car
We have purchase a new Honda City Car Model No.CITY 1.5MT Chasis No. MAKGM252GAN105059 Engine No.L15A7121**** on Dt.6/5/2011from your Dealer Emrald Cars Pvt Ltd Ahmedabad. I would like to inform you that I have given full amount by down payment as well as loan from ICICI Bank. Now after taking the delivery of car in last 18 months total 4 incident occurs in which thanks to god myself and my family had been survived. I here by request you to first invesigate whether this car given to me is fresh one or second hand because this car cannot drive more than a speed of 80-90km/H on highway and if you drive more than this speed then definitely either Tyre will be burst or any other parts will be damaged. This has happen four times with me when ever I had drive on highway. Following are the incident happen 1) On 12/8/2011 (immediate within three months of car purchase) when I gone to Maharashtra the Right hand side (Driver seat SIde) front tyre burst on highway.When I came return to ahmedabad and given a complain then Emrald representative had replied me that this has happen because of there will be any thing on the road. Pls. note thousands of car passed every day from NE1(Express highway-1) and this accident has occur with my car only. 2) On 21/10/2011 within two months of the first accident when I was going to Mundra (Kutchh) suddenly Oil chamber had broken. 3) On 28/7/2012 when I was coming back from Palitana (Saurastra) in evening suddenly back side of right side tyre Burst on Road 4) On 13/11/2012 when I was going to Mahabaleshwar on Pune Satara Highway near to Wahi two tyre left side front & Rear Burst. Please note from above that all four tyres burst one after another in period of 18 months and within a 11000KM.When we have purchase a new tyre at wahi that tyre dealer had told us that looking to the tyre condition this tyre may not be given the fresh. I would also like to inform you that before going for such long trip by car I had given my car for service to Emrald and specifically informed to their pick-up man Mr.Alpesh that I am going to maharastra by this car and already three accident occur in past so please check up car properly so that there should not be a chance of fourth accident. After two days of service when there is a follow up call from Emrald executive Rekha, I told her my car is not properly checked and tomorrow I have to go to Mahabaleshwar so please tell your superior to call me urgently then she had disconnected my call and no action had been taken. Then I had called to Ms.Pandit but she also did not attend my call. Then I had sent a sms to Rekha as well as to Ms.Pandit that my car is not properly checked and now i am going to mahabaleshwar with this car and if any thing happen to me or my family due to this car Emrald as well as Honda is responsible for that. Even after sending this sms no action had been taken and really accident had occur. Now I had been feared due to this and not able to drive car on highway. I had given car to Emrald and told them to keep this car with you as there is no meaning of keeping this car with me in which my family will become victim of accident. Please take this issue very seriously as this is a matter of life of 4 members. Please also give us the email address of chairman of Honda Japan to whom I would like to inform that before giving a dealership to any company be assure that company is genuine. Awaiting you action against the dealers and your reply in the matter. Tanking You Yours Faithfully Anil Shah Mob. No. 0922777****
Emerald Card is misleading and charge fees
Since I found the the Emerald cars is misleading and charge fees for each transaction I wanted to have all money taken off. I went to my bank who explains that the card was declined. The teller called and someone explained to her that there is a hidden fee. I called twice but spoke to someone twice whose 1st language is not English and I could not understand what she was saying. When I ask to speak to someon else BOTH times she refuse to let me. There is nothing on the internet on how to remove the money 1
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