New Reviewer

I have returned my Wave 2

I have returned my product on June 29, 2022. I was delivered by the Fresno, CA 93725. I don't see a refund on my Affirm account. Marcella Campos
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ID
#3760108 Review #3760108 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

My Embr wave 2 is not working from day one

From day one the white light never turn a color unless it's red need charging green it's charged..I press the button for cool light is white and I never felt any kind of cool or warm sensation.,I just want and exchange for a working black Embr wave 2 is all Karen Butler is asking..this wave 2 cost to much for no respond about something I paid my money for.
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ID
#3565827 Review #3565827 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
To receive a new black Embr wave 2..that's all I ask for
New Reviewer

I need help

January the 29th. I need to have a customer service representative to call me please. My daughter is having so many hot flashes during the month and she has tried everything. One of the doctors at the hospital refer me to your company. My number is 818 512 **** .. Please help. Thanks.
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ID
#3300519 Review #3300519 is a subjective opinion of poster.
Location
Studio City, California
Preferred solution
I do not know, for I need to talk to someone who knows the product
New Reviewer

Product not working and nno phone number for assistance

gift item not working would like to return and nobody is helping me there is no phone number cant chat for help

User's recommendation: dont buy this.

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ID
#3296827 Review #3296827 is a subjective opinion of poster.
Location
Newark, Delaware
Pros
  • Rrrr
Cons
  • Rrrr
Preferred solution
Full refund

Unable to get support

Have a question about my embr support has no way to ask question online without giving credit card info.No phone number to call. Great product I already own 2 embr1 and love them but their support stinks all of these co are using a service for support that asks for credit card info apple is the same way but they have numbers you can call for help.My credit has been compromised 3 times in the last year and have had identity theft done once 30 years ago. I requested help 1 Dec it is now 8 Dec support stinks.
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ID
#3138346 Review #3138346 is a subjective opinion of poster.
Location
Sacramento, California
New Reviewer

Return

I would like to return the item, it’s just to bulky for my hands.
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ID
#1695645 Review #1695645 is a subjective opinion of poster.
Reason of review
On time delivery
New Reviewer

I think it's really sad that a company won't help somebody o