Staff Review

Rude person answering the phone in US embassy Stockolm Wednesday, may 12, 2015. Swedish woman with a Slightlt British accent. Customer service should be more dignified in this situation
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#635159 Review #635159 is a subjective opinion of poster.
Solna, Stockholm
Reason of review
Poor customer service

Cut Foreign workers in U.S. Embassys

At the U.S. Embassy in Moscow Russia, there are approximately 500 US workers and 1400 Russian nationals working. At the Russian Embassy in Washington D.C. there are 0 American workers. This is the norm for every country. WHY is it necessary to employ this many foreign service nationals to assist the high paid State Department workers already there? We, as tax payers, pay for wages, benefits and retirement programs for people who are not even Americans. Information loss and outright theft is common place and overlooked! After 25 years of service, the foreign service nationals are given visas to the US so they can apply for citizenship. This service is expedited for them and their families. I am not against thanking good workers, however there is a limit and we have far exceeded it. The State Department needs to be revamped from the top down. There is so much dead wood you can no longer see the trees from the forest.
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1 comment

So very true! I just left the US Embassy Beijing on June 28, 2013 for notarization services. Just awful. Did not see even one American working. I had to deal with very curt and rude Chinese workers with terrible English. I dread having to go to the U.S. Embassy.

Over the years, I have noticed a very pronounced downward trend in U.S. Embassy Beijing's service.

#147742 Review #147742 is a subjective opinion of poster.
Beijing, Beijing

Why have embassy all over the world

if you try to e-mail the goverment that the bigest joke your name come back there is no listing with correct e-mail why are we paying large saleries of us tax dollar for them to do nothing I try to contact the US embasy in london and in nigeria good luck they is no correct e-mail listing for us i even call the state department aand the woman couldn't find one for me that work what kind of goverment do we have good bye Mr bush and i hope they correct and make a listing on the net for us to use
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1 comment

Well if you talk the same way you typed this letter, I am sure they could not help you because they did not understand that the *** you were saying.

#142574 Review #142574 is a subjective opinion of poster.
Hartford, Connecticut

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