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EM Cosmetics

EM Cosmetics Reviews

www.emcosmetics.com
What is your customer experience with EM Cosmetics?

EM Cosmetics Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

EM Cosmetics has 1.0 star rating based on 2 reviews; consumers are mostly dissatisfied and report delivery and customer service failures.

Positive Feedback

Some buyers appreciated finding discontinued items listed and noted a refunded payment via PayPal when orders failed to arrive.

Negative Feedback / Risk Areas

  • Repeated delivery failures and missed promises.
  • Poor customer service responsiveness and difficulty reaching support.
  • Faulty products and issues with exchanges, refunds, and payment handling.

Key Takeaways for Future Customers

  • Check EM Cosmetics reviews and customer complaints before ordering.
  • Expect potential delays; confirm delivery and insist on written refund confirmation.
  • Be cautious with payment and verify return/refund policies and any membership, auto-ship, or billing terms.
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Adana Gqc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order inquiry

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AI Highlights
  • - Delivery issue; please redeliver the paid-for product.
  • - As a first-time customer I am unhappy with delivery timing.
  • - I have reached out with no response.

Delivery issue, please redeliver the product that I paid for. I am a first time customer and am very disappointed in response towards product arriving at designated time as promised.

I have reached out to your company to no avail. I am waiting for a response and have yet to hear anything from anyone.

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Adana Gqc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order inquiry

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AI Highlights
  • - Order not delivered today; I was home and no delivery attempt occurred.
  • - Delivery person must ring the gate to enter the residence.

My order has not been delivered as promised today. Delivery service said they attempted but I have been at my residence and no one has attempted. Delivery service person needs to ring gate to be be able to enter residence.

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Anonymous
map-marker Piedmont, Oklahoma

I never received my order

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AI Highlights
  • - Lancôme Taupe eyebrow pencil is discontinued.
  • - Found it on E cosmetics and paid with PayPal.
  • - I never received the order; PayPal refunded my money.

I had been looking all over for Lancôme Taupe eyebrow pencil. Lancôme has discontinued this color.

So when I found it on E cosmetics, I was so excited to finally find out that someone sold my color. I paid with PayPal and never received my order.

I am glad PayPal refunded my money. I will never use this company again.

User's recommendation: Checkout before you buy

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Lake Stevens, Washington

Applicator is wobbly on liquid blush

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AI Highlights
  • - Received a faulty product.
  • - The highlighter color did not match online.
  • - Could not reach customer service; app asked for credit card information.
Contains 1 confidential file for company representatives

I received a faulty product! I could not get in touch with customer service to complain.

I was referred to an app that wanted to take my credit card information.

I would not recommend EM cosmetics to anyone. The highlighter was not the color that I saw online.

User's recommendation: I would hope you could get a phone number. This experience left me feeling like I was I would hope you could get a phone number. This experience left me feeling like a scam

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