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ElsPet

ElsPet

www.elspet.com
What is your customer experience with ElsPet?

ElsPet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

ElsPet has a 1.0 star rating from 1 review; consumers report dissatisfaction, high price level, claims of damaged automatic litter box and a refused return with a $30 refund offer; recent recommendations advise to stay away and note the brand may sell under other names.

Positive Feedback

There are no notable positive comments in ElsPet reviews; the single review contains no praise for product quality or service.

Negative Feedback / Risk Areas

  • Report of damaged product and refusal to provide a return address, tied to refunds and poor customer service.
  • User warns of potential scams and alleges the company sells under other names, reflecting common ElsPet customer complaints.
  • Perceived high price and limited product/service diversity increase risk for buyers, especially for auto-ship or subscription purchases.

Key Takeaways for Future Customers

  • Check multiple sources and recent ElsPet reviews before buying.
  • Confirm return policies and refund procedures in writing.
  • Avoid automatic subscriptions or auto-ship plans until customer service reliability is verified.
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Media from reviews

ElsPet - Company is a SCAM and their product is garbage!
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Verified Reviewer

Company is a SCAM and their product is garbage!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Elspet litter box arrived damaged.
  • - No return address; offered $30 refund and told me to keep the box; China-based and accused of scams.
ElsPet - Company is a SCAM and their product is garbage!
Contains 1 confidential file for company representatives

I purchased the Elspet automatic litter box. Came damaged.

Company refused to give me return address to send it back instead kept offering me a $30 refund and said to keep the box. Company has been scamming people in the US and other areas of the world. This is a China based company and they are not reputable! DO NOT PURCHASE ANYTHING FROM THEM!

Go to facebook group "I was scammed by Elspet" and read the reviews from thousands of people who were scammed by Elspet. I'd give them a 0 on the review but its not available.

Loss:
$320
Cons:
  • Company continues to sell products that fail to operate like they say

Preferred solution: Full refund

User's recommendation: Stay away from products that this company sells. Beware..they also sell under other names.

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