ELOQUII
ELOQUII Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ELOQUII has a 2.3 star rating from 3 reviews and consumers are mostly dissatisfied; common reports cite order errors, billing and refund confusion, and poor customer service.
Key Takeaways for Future Customers
- Check prices and take a screenshot of any sale for proof; ELOQUII reviews note price-change disputes.
- Expect mixed outcomes with cancellations and order corrections, and document charges in case of delayed refunds.
- Company offers diverse styles and occasional discounts at a medium price level.
Negative Feedback / Risk Areas
- Frequent order mistakes such as duplicate or missing items.
- Card charged but order not placed and slow or unclear refunds; customers mention billing and refunds problems.
- Rude or unhelpful reps and unreturned supervisor callbacks reflecting common ELOQUII customer complaints.
Positive Feedback
Reviewers value the brand's diversity of products and discounts, finding the price level reasonable for the selection.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ELOQUII has a 2.3 star rating from 3 reviews and consumers are mostly dissatisfied; common reports cite order errors, billing and refund confusion, and poor customer service.
Key Takeaways for Future Customers
- Check prices and take a screenshot of any sale for proof; ELOQUII reviews note price-change disputes.
- Expect mixed outcomes with cancellations and order corrections, and document charges in case of delayed refunds.
- Company offers diverse styles and occasional discounts at a medium price level.
Negative Feedback / Risk Areas
- Frequent order mistakes such as duplicate or missing items.
- Card charged but order not placed and slow or unclear refunds; customers mention billing and refunds problems.
- Rude or unhelpful reps and unreturned supervisor callbacks reflecting common ELOQUII customer complaints.
Positive Feedback
Reviewers value the brand's diversity of products and discounts, finding the price level reasonable for the selection.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I would like to cancel I would like to cancel my order
I've changed my mind. I would like to cancel my most recent order.
Please give me a call to confirm.
My phone number: 573-268-****. Thanks, Jackie Cody
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou sent me 3 of the same dress when I only ordered 1.
I never received an answer about why do I have 3 of the same dress. The machine just keeps giving me the same silly questions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSWIMSUITS FOR ALL - SHOPPING BAG ID- 5114a9
- - Two swimsuits for $47.00 incl. shipping; card charged.
- - Bank confirms the charge.
- - Confirm if the order was placed; if not, refund.
Good morning,
I made a purchase of two swimsuits, at the total cost of $47.00 including shipping and handling. I placed my card details into the required fields and my card was charged for the said sum.
I have an email from my bank showing that same was charged.
However, after receipt of that email I received notice stating that:
"We encountered an issue processing your credit card. Please double check your card details and ensure you have sufficient funds.
If the problem persist consider trying another payment method ..."
I am therefore writing to confirm whether the order has been placed or not. And if not, whether my card would be refunded as same has already been charged.
West Bloomfield Township, Michigan
I still don’t have my top and I got my bill today and I have a 10.99 return fee I should not have all my returns are replacements
Being punished for a mistake I did not cause received an item I did not order then in order not to pay I had to return it. I never got my top
User's recommendation: Don’t know how to fix your problem it’s internal
Chicago, Illinois
Order missing
- - Product arrived.
- - The first rep was rude and threatened to hang up when I asked for a supervisor, and later she promised a callback that never came.
I received my product finally.
The rep I spoke with was a bit rude first time I had gotten someone like that she threatened to hang up on me when I insisted on a supervisor she became nicer and pretended that someone would call back snd that never happened
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Virginia
Card charged but ordered not placed
- - Refund to my card has not been issued.
- - Customer service says the order was never placed.
- - Many customers are affected and no compensation.
The money from my order has still not been returned to my card yet and my order was never placed according to your customer service representative. And what is even more alarming and disappointing is that according to your representative this has been happening to alot of people.
Why are you still allowing orders to be placed... and if you know this is happening...why are you not compensating people for their inconvenience. An extra discount or percentage off wouldn't hurt to encourage them to still go through with their order.
Instead of just telling them "oh this has been happening alot and we suggest that you complete your order as a guest but wait until your money is refunded back to your card before doing so." REALLY??!!! You guys have got to so better than that.
User's recommendation: Don't order from Eloquii!!
Why none of my credit cards nor bank card are valid? I just ordered two weeks ago
- - Card payments not being accepted for a dress, unlike two weeks ago.
- - I was told not to input my information due to charges on other accounts.
Cards not being accepted just order two weeks ago never problems like this before.
I was inform not to input my info due to major charges to others accounts- I pray that is not the issue for me I just wanted a dress.
New York, New York
Reduced price on order placed
- - Phone rep was not polite and resistant to help.
- - She could not verify the sale price on the site.
- - One-time courtesy refund after shipment.
Phone rep was not really very polite and was resistant to gelp. I explained I placed the order Saturday and Sunday was a sale with my items $10 cheaper.
While she said she could not verify that ( it was on the site!) I would receive a one time courtesy refund, but only after my item shipped. I know the refund policy on reduction is only good for 7 days but she could not assure I would get my order in 7 days..
User's recommendation: Take a screen shot of any price reduction! You can’t count on customer service!
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