Henry W Fpi

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Make payments

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Great service number one the best good customer service I willing to be Happy to work with them for many years
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Valerie M Zwy

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Scammed by 3BC’s HVAC and appliance repair

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eLocal - Scammed by 3BC’s HVAC and appliance repair

We called this company to take a look at our cooktop. Jeff arrived on December 23, 2022 and after we explained what was wrong he took a short look and recommended that we replace our cooktop.

He told us that he would order it for us and it would be shipped directly to our home and he would call in a few days with the tracking number. When it arrives, he would come back and install it.

He asked that we pay him for the order and although we were hesitant he insisted that we take a photo of the check and our invoice.

We paid Jeff $1,939 and we never saw him again. The excuses started with a death in his family and then moved to every other excuse. It is not almost April of 2023 and he has no plans to return our money.

We googled the company and realized that this is what he does. I hope this review save another family.

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Loss:
$2

Preferred solution: Full refund

User's recommendation: He is a scam artist! Stay way

William C Lyu

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Verified Reviewer
| map-marker Manningtree, England

Report Scam Company

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We would like to report a scam from a company that you sponsor called "3BC's HVAC and Appliance Repair". The technician was to repair a dishwasher that was not operating and told us that he could order another with a discount.

He insisted that I write him a check in advances since he needed that to get us a discount. The new dishwasher never arrived and after repeated calls to the 3BC's number no response. We sent a certified letter to the company asking for a refund of $833 which they received on Dec 7, 2022.

We have not heard from the company. We feel that is unethical to sponsor a company that scams its customer and would appreciate help in recovering our money.

Bill and Jeanne Cox

919-610-**** and 919-606-****

315 Fairwinds Drive

Cary, NC 27518

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Loss:
$833
Pros:
  • Convenience
Cons:
  • Scam company sponsored

Preferred solution: Full refund

1 comment
Guest

Warning about Repairman 3 BC's Hvac & Appliance Repair. After many weeks and now months, this company, who's repairperson was Jeff, have not refunded us the money they charged us for a part that they couldn't get.

To make a long story as short as possible, we had a 7 year old Samsung refrigerator in which the freezer part stopped working. We had one guy out which we got off Angi's list. He said it needed a new motherboard but he was unable to source it. So we called several other appliance repair people .

This was the day before Thanksgiving and we were desperate to get the freezer fixed. After calling one company in Cary, they sent out Jeff from 3BC,s because he was in the area. He checked our freezer and filled it up with freon (for $450!) and said it needed a new evaporator. He could order the part and hopefully have it in by Monday after Thanksgiving.

He asked for payment then and we gave him a check. Yes, I was a little leery of paying him upfront for a part but he had me take a picture of the receipts and order form so I thought he must be honest. By Tuesday of the next week the whole refrigerator had died and we hadn't heard from anyone in the company about the part. They wouldn't answer my texts until I told them we were going out to buy a new refrigerator.

Then they finally answered and said they didn't know when it would be in. So we cancelled the order and they said they would refund us the $293.89 for the part. Here it is the end of January and we haven't received any refund. We've texted and called many time.

We even reported them to the NC Consumer Protection Division, who sent them a letter on January 4. I texted them again and told him I was going to put a review on Next Door. Then he acted like he didn't know who I was. He said he would be back in town Jan.

15 and call me then. Of course he didn't. I guess the next step is to go to small claims court.

Hopefully the NC Consumer Protection Division can help us get our money back. Just be warned about 3 Bc's HVAC and Appliance Repair out of Fayetteville.

Anonymous
map-marker Orlando, Florida

E Local takes your money and doesn't deliver.

I did business with E Local for a short while. They lied, did not get a result and would not provide support. E local would not answer billing questions so I did not pay their $89 invoice. They then turned my company over to a collection agency over $89.00 that they would not explain. I certainly would recommend you skip these folks...they have an agenda and in my opinion it is not in your best interest! Their service level is extremely poor except for when it come to selling their scam. Run away from this one as it is waste of money!
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2 comments
Guest

Well if elocal is the same company as BIG LOCAL.com / LOCAL RESULTS.com it is definitely a scam.

They take your money and they DO NOTHING.

I am contacting the State Attorney General's office to file fraud charges and of course filing BBB complaints.

They are incredible liars and prey on small businesses in start up mode. They ripped me off for $350. STAY AWAY From these guys. June 2011

Guest

At eLocal.com we regularly look for the eLocal name on the web. One problem that we periodically come across is the confusion with other companies that use "eLocal" in their name (refer to the About Us page of eLocal.com for a list of companies that use eLocal in their name that are unaffiliated). It would help if the poster would be specific as to what company they dealt with and what service they purchased. We are however 100% confident that they are not referring to eLocal.com or any of our related directories (e.g., eLocalPlumbers.com, eLocalRoofers.com, eLocalElectricians.com, etc) as we pride ourselves on our customer service and have NEVER once turned one of our customers over to a collection agency.

Sincerely,

eLocal USA LLC

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