Avoid Elmore Toyota if you do not want to be cheated and waste time and effort. See numerous complaints filed against them through the Better Business Bureaus at http://www.bbb.org/sdoc/business-reviews/auto-dealers-new-cars/elmore-motors-in-westminster-ca-18064/complaints Elmore Toyota uses various bait-and-switch tactics not just with the vehicles but with having different sales managers involved as well. Their crooked sales managers include Sam Errama, the general manager, Peter, the sales approval manager, and Diego, sales man. An approval manager had approved my deal in writing. The next day Peter and Diego asked me to come in to finish the deal. But when I came in, they refused to honor the deal that was already approved in writing. 1. If Peter and Diego have any integrity, they would have honor the approved deal. 2. If Peter and Diego did not agree to that offer, they should *not* have asked me to come in and thereby wasted my time and effort. Worse yet, when Sam Errama, the general manager, was informed of these issues, he said he'd call me to resolve them, but he never did. When I called and talked with him, he refused to acknowledge the issues and came up with some excuses. So he is just as crooked as Peter and Diego, and he continued their patterns of lying and saying whatever to pass at the moment. So avoid Elmore Toyota if you do not want to deal with crooks and be cheated.