Frank N Fsi

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Cant login to website account

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I'm trying to track my order and can't login to your website. I tried using the 'forget password' option and I received no email for a reset.

I attempted to call, but you have no manned telephones available. I didn't have any problems placing the order though, and I don't have any issues receiving all the other emails.

In fact, I can even change my email preferences but still can't log in. It's suspicious.

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Pros:
  • Nice looking stuff
Cons:
  • Dont let the bamboo stay in water too long it warps

Preferred solution: access to the website account

User's recommendation: cant answer that yet

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