Ello Products
Ello Products Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ello Products has a 2.0 star rating from 3 reviews, with 67% unfavorable and 33% positive. Consumers cite high price, issues with lids and bamboo warping, and dissatisfaction with customer service and website access.
Key Takeaways for Future Customers
- Ello Products reviews note attractive design but report quality concerns.
- Expect potential difficulties with returns, refunds, and warranty support.
- Website login and contact options may be unreliable.
Negative Feedback / Risk Areas
- Customer complaints about warranty denials and replacement handling.
- Problems with returns due to missing order info and no packing slip.
- Login and password reset emails not received; limited phone support.
Positive Feedback
Reviewers consistently mention the products look nice.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ello Products has a 2.0 star rating from 3 reviews, with 67% unfavorable and 33% positive. Consumers cite high price, issues with lids and bamboo warping, and dissatisfaction with customer service and website access.
Key Takeaways for Future Customers
- Ello Products reviews note attractive design but report quality concerns.
- Expect potential difficulties with returns, refunds, and warranty support.
- Website login and contact options may be unreliable.
Negative Feedback / Risk Areas
- Customer complaints about warranty denials and replacement handling.
- Problems with returns due to missing order info and no packing slip.
- Login and password reset emails not received; limited phone support.
Positive Feedback
Reviewers consistently mention the products look nice.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They don’t stand behind their product
- - I requested a warranty lid replacement but got the wrong size.
- - They won't send the correct size and say I must pay; lids are poor and won't last.
I processed a claim for a replacement lid under warranty. They sent me the wrong size, and I brought it to their attention, but they refuse to send me the correct size.
They said that I have to pay for them.
The container lids are horrible and won't last much. I would never buy that brand again.
Preferred solution: Deliver product or service ordered
User's recommendation: Choose another brand
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed order number (for return)
- - Ellos jacket with faulty zipper.
- - Wants to return jacket.
- - No packing slip; only shipping label; order number.
- - Customer details provided.
Yesterday in the mail, I received an Ellos jacket. Unfortunately, the zipper is faulty.
I would like to return it. There was no packing slip included with the jacket. I have no record of any email sent informing me the order was even made, much less received. The only information I have is the shipping label from the package.
There are numerous numbers on the label with no clue as to what they pertain to. The package was shipped 3/25/25. My name is Barbara L. Hecker, and my address is 1102 S.
Chugach St. Apt. 305, Palmer, AK (Alaska) 99645. My phone is 907-355-****.
My account number is 585637****9642****. (For some reason, I noted this in my password book.) Would you please research this matter and inform me of the order number so I might return the jacket?
Thank you for your service. Barbara
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCant login to website account
- - Cannot log in; password reset email not received.
- - Phone support unavailable; no staffed lines.
- - Orders can be placed; login blocked; it feels suspicious.
I'm trying to track my order and can't login to your website. I tried using the 'forget password' option and I received no email for a reset.
I attempted to call, but you have no manned telephones available. I didn't have any problems placing the order though, and I don't have any issues receiving all the other emails.
In fact, I can even change my email preferences but still can't log in. It's suspicious.
- Nice looking stuff
- Dont let the bamboo stay in water too long it warps
Preferred solution: access to the website account
User's recommendation: cant answer that yet
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