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Ellevest

Ellevest

www.ellevest.com
What is your customer experience with Ellevest?

Ellevest Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Ellevest has 2.8 star rating based on 4 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Winning.
    Cons: Fraud, No ads.

  • Recent recommendations regarding this business are as follows: "Stay until you can leave a message.", "I just want my account to be unlocked that's all.", "Do not trust ELLEVEST".

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Maresa H Ijd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hemet, California

I forgot my email and can't reset my password or username

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There was a voicemail and I left a message as well. I've been trying to log into the account and I haven't been able to.

I also had an account with Betterment, but I don't remember my information. That's current is different, but I have my social security number and my current ID. Thank you.

Hopefully, I will be able to invest again with you. Sorry for the inconvenience.

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Pros:
  • Winning
Cons:
  • No ads

Preferred solution: Full refund

User's recommendation: Stay until you can leave a message.

Pauline W Shv

I’m locked out of my account

I need to get my money or Ill like to be able to get into my account. They have my money and I would like to know what is going on

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Preferred solution: Full refund

Pauline W Shv

I cannot get into my account

For few days now I cannot get into my account with ellevest. Every time I tried to check my account it said something went wrong

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Preferred solution: Full refund

Anonymous
map-marker Fort Lauderdale, Florida

Account locked

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Why is my account locked? I really wanted to make a change, but it took forever to get in touch with someone. Please I need someone to call me at 954289**** ASAP otherwise I may have to cancel my account.

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User's recommendation: I just want my account to be unlocked that's all.

Karen M Upu

Stolen funds not returned

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Account hacked. Notified Ellevest immediately.

Filed dispute. They had the funds returned, however denied my claim and kept the funds. They do not provide a phone number, customer service (as it is called) takes several messages to get a reply. No accountability, no one to speak to.

Worst company to invest with. Beware!

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Loss:
$4000

Preferred solution: Full refund

User's recommendation: Do not trust ELLEVEST

Sasha M Vhj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

ISSUE WITH PAYMENT

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They steal your money.

No transparency.

No customer service.

No answers or help with anything - automated emails.

View full review
Loss:
$276
Cons:
  • Fraud

Preferred solution: Full refund

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