Elk Lighting
Elk Lighting Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Elk Lighting has a 1.1 star rating from 2 reviews and consumers are mostly dissatisfied; recent comments warn "Beware this company takes your money and doesn't send a product".
Key Takeaways for Future Customers
- Check Elk Lighting reviews before purchase and expect potential delays or missing items.
- Document orders and tracking for any refund or dispute.
Negative Feedback / Risk Areas
- Frequent customer complaints about refunds not processed and poor customer service response.
- Reports of incorrect inventory, damaged items, and high price level compared to alternatives.
Positive Feedback
No consistent positive trends appear in available reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Elk Lighting has a 1.1 star rating from 2 reviews and consumers are mostly dissatisfied; recent comments warn "Beware this company takes your money and doesn't send a product".
Key Takeaways for Future Customers
- Check Elk Lighting reviews before purchase and expect potential delays or missing items.
- Document orders and tracking for any refund or dispute.
Negative Feedback / Risk Areas
- Frequent customer complaints about refunds not processed and poor customer service response.
- Reports of incorrect inventory, damaged items, and high price level compared to alternatives.
Positive Feedback
No consistent positive trends appear in available reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Eliding has not sent an order that I placed in July 202 four. I’m demanding a full refund for the chandelier. I ordered at that point in time. It is now Saturday, February 8. It’s eight months since I
- Refund request of $293.63 for chandelier 18096/3 ASAP.
- Purchased July 6, 2004; chandelier missing, two sconces received, invoice in hand.
I ordered the chandelier number 18096/3. I have the invoice in my hand and I'm preparing to report you to the Better Business Bureau like a lot of people obviously have.
I need an immediate refund of the full amount I paid for this chandelier, which was $293.63 when I bought it back on July 6, 2004. I'm prepared to take legal action. This has been far too long. I demand an immediate refund.
Contact me at my email address: phyllishake0@***.com, or at 350795****, or my cell phone 360-644-****! I have the invoice in my hand showing I paid for it in July 2004. I've lost my patience. I need a refund ASAP.
I have all the paperwork that you gave me. I was sent the two sconces but I'm missing the chandelier and I need a refund because I've lost faith in this company for obvious reasons.
User's recommendation: Beware this company takes your money and doesn’t send a product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturned Item and they haven't refunded
- Return process is complicated and refunds not issued.
- Tracking shows July 6 delivery; refund expected in 5 days but not yet.
- Pendants were cheaper on Amazon.
They make it complicated to return an item and after all that, they never refunded our credit card. The required tracking said the two pendants arrived July 6 and their policies state a refund will be processed within 5 days.
It has been 17 days. I was on hold for a long time to reach a customer service representative and now someone is supposed to call back but still haven't.
We found the same pendants on Amazon for a fraction of the price. Their pendants didn't match the pictures so we expected higher quality.
Preferred solution: Full refund
User's recommendation: Avoid this company!
Powder Springs, Georgia
Elk Lighting Sells What They Don't Have
- Ordered from Elk; it wasn't available from a supplier, contact was hard, a PayPal refund was needed, avoid Elk and Bellami fronts.
Ordered a pendant light from Elk. Happy to take my cash.
Three days later the first email saying it is being prepped to ship. 8 hours later, another email saying they could not get it from a supplier. I thought they were the supplier. Nowhere did it say getting it from a third party maybe.
It is not the 90's, inventory needs to be on hand before your website sells it...had to complain to Paypal to get my money back.
There was no easy way to contact them as there is no chat and they did not reply to my email questioning why they lied.
Elk and the entire Bellami family of front companies must be avoided.
Dallas, Texas
Landmark Lighting/Elk Lighting
- Six sconces; 3 shipped defective and 2 of 4 replacements damaged.
- Money held for months; room half finished, half lit, customer service ignored me.
Avoid this company. They have had my money for months.
I ordered 6 wall sconces. 3/6 (half) shipped defective. When the retailer tried to replace they were out of stock and on were on back order. 2/4 replacements also came damaged.
(I ordered one extra as "insurance" but that plan backfired.) Now the room continues to be only half finished and half lit. I'd return them all if 3 weren't already mounted.
Customer Service has ignored me and all I am asking is some consideration like discounting or "comping" one of the 6 for my troubles.
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This company has a high turnover rate and does not see the problems within the walls. Good luck getting your money. Seems like all they do is pass the buck.
I am a representative of ELK Lighting. We sell direct to retailers and therefore were unaware of your situation. Please feel free to contact our company directly and we will be glad to assist you in finding a resolution.
I apologize for any inconvenience.