Joshua B Fzr

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Verified Reviewer
| map-marker Dallas, Texas

Good Product, But Horrendous Customer Service!

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Three weeks ago, I ordered a 2-CD copy of the expanded score for "The Crow", released in 2021. The price was a little high, but still within my budget. So I paid with my debit card, via the 3rd-party website DiscOgs...and I started waiting. Several days went by, then over a week, with no detailed information from either website at all. I probably sent at least 4 emails, trying to check on my order status, but they never replied even once. I finally got my item yesterday, and it looks legit to me, but Elite's customer service just SUCKED - there's no other way to say it. I will definitely NOT be buying from them in the future, period.
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User's recommendation: AVOID THIS SELLER LIKE THE PLAGUE!!!

1 comment
Guest

People like you are to be avoided anyway, as you go onto these "review sites" to basically gripe about some pathetic excuse to justify your "complaint". Pretty sad you have nothing better to do

Resolved
GStratford

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Verified Reviewer

Resolved: Web shows item in stock, still not delivered

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Updated by user Nov 16, 2023

Company fixed the issue and I have been provided with apology.

Original review Oct 16, 2023
Web shows the item's in stock. Still waiting for it to be delivered 2 weeks later. Have asked for refund as no customer service, it appears.
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Cons:
  • Lack of delivery or customer service

Preferred solution: Full refund

User's recommendation: Don't think about using them

Jeff K Wiv

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Verified Reviewer
| map-marker Lockport, New York

Misleading and deceptive business

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I purchased a For Your Eyes Only expanded score soundtrack from Elite Soundtracks, which took about four weeks to come in. To my disappointment, a lot of the tracks were split in half, appearing as if it were an expanded soundtrack when it was indeed not. In fact, there are two versions of the For Your Eyes Only song by Sheena Easton on this CD; the original one, and one that had its pitch modified so she is singing in a lower pitch. I suppose it was provided as a "filler". I will never buy anything from Elite Soundtracks again.
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User's recommendation: Never buy from Elite Soundtracks. The soundtracks aren't expanded; the songs are just split in half with their own made up titles.

Anonymous
map-marker St Albans, Hertfordshire

Hasn’t dispatched yet

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Bad company to deal with,no dispatch,dont answer email queries Avoid or regret it Wont be buying from them again. Terrible.
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User's recommendation: Avoid

Kim M Ptv

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Verified Reviewer

Poor service!

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Don't buy stuff from this guy! Many of the soundtracks he is selling, are produced in Spain and has nothing to do with any originals releases. They are movie transfers, sometimes with dialogue from the movies. Often mixed with the original releases. In other words, he is selling bootlegs, and that's illegal. Someone needs to close his business!
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Preferred solution: Never going to buy from this guy again!

User's recommendation: Don't buy stuff from this guy! Many of the soundtracks he is selling, is produced in Spain and has nothing to do with any originals releases. They are movie transfers, sometimes with dialogue from the movies. Often mixed with the original releases. In other words, he is selling bootlegs, and that's illegal. Someone needs to close his business!

Anonymous
map-marker Barcelona, Barcelona

Vendetta!

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This seller overcharge shipping costs. This seller sells items that are no longer available. This seller is rude. Answers very late.
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User's recommendation: To avoid!!!

Anonymous

Poor service and cds are knock offs

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Sells you products that aren't in stock, rarely replies to emails, if a product doesn't arrive its always that he is waiting for it come in. The cds themselves just scream ripped cds and dodgy artwork. Charges 2, 3 times would you would pay off an official site. Just check out his eBay complaints, isn't great with customers
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User's recommendation: Save your money and avoid.

Anonymous
map-marker Barcelona, Catalonia

Horrible experience! Escape from it!!!

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He sells items out of stock. Makes you wait. Lots of bootleg albums. Overcharges shipping costs... Bad temper and not customer oriented at all.
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User's recommendation: Don't even try!!!

Previous C

Items not as described, lies about shipping replacements, terrible customer service!

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Ordered a couple CDs, one arrive completely blank with no music on it, the other has a track list that doesn't match at all. Let the shop know right away, and was assured that replacements would get sent out free of charge. Month rolls by and nothing shows up, come to find out nothing ever got shipped. Get excuses, says they'll go out...of course they don't, and promises to mail them after the weekend. No surprise, nothing happens, even after I ask for them to confirm when they go out. Open a case after hearing nothing and the window is getting close to closing, and the *** bag claims "tracking is just too expensive."
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Cons:
  • Fraud

Preferred solution: Deliver product or service ordered

User's recommendation: Shop elsewhere, this guy is a liar and a fraud.

Weary G

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Verified Reviewer
| map-marker Clifton, England

AVOID THIS BUSINESS! AWFUL CUSTOMER SERVICE!

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Updated by user Feb 04, 2019

The owner of this business is Marc Argento.

Original review Jan 08, 2019
I still haven't received the replacement CD he said he sent me on Nov. 9. The original CD was ordered on May 29. I didn't receive it until August 10 when it arrived damaged due to improper packaging and was returned to him and I confirmed that he did receive it. I spoke with him on Sept. 27 to clarify that I wanted a replacement as I had indicated on the note I put into the returned package. He said he would sent me the replacement CD shortly. I left a voice-mail message for him on October 23 indicating non-receipt of the replacement CD and shortly thereafter he said he only sent off the replacement CD on Nov. 9. I've tried calling him for the past few days but he's never there to answer the phone. I sent him an e-mail on Dec. 15 and never received a response. I sent him a postcard on Dec. 7 and never received a response either. He never returns voice-mail messages.
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Loss:
$38
Cons:
  • Does not return phone calls or letters
  • Customer service
  • Poor communication
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

2 comments
Guest

Elite soundtrack is a scam! DO NOT BUY FROM THIS SITE!

I ordered two CDs from him, only to be told after payment that one was out of stock, I ordered another album and same thing happened. Eventualy he refunded me but each time he refunded me less then what I paid, and basically kept some of the money. Also the one album that did Get shipped was the wrong album.. He avoids messages, if he does answer he only answers vaguely but does not sort out the issues.

Also the album that arrived is a bootleg, clearly homemade with bad sound and photo copied sleeves. Basically an illegal *** bootleg.

Online he offers a massive selection, however hardly anything is available after you have placed your order and paid. Elite soundtracks is a scam, avoid and buy from serious sellers.

Guest

Hi: Unfortunately I have had my share, Calling me that I was the fraudalant costumer….hahahaha!! I have already taken mesures to get what is mine back….Voilà!!

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