Manufacturer: Elite Phones And Computers Category: Repair Clear all filters (20 of 20 reviews match)
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I collected my tablet after two months of so called "repairing" because they ignored my constant requests to return said tablet to me and they had failed in their commitment to make a repair in a few days. The broken screen had not been fixed (a new screen, supposedly, had been fitted and subsequently removed again???) and I was no longer able to charge my machine (I made sure it was fully charged before I sent it off for repair). I would...
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Found this company on web and assumed that they worked on Apples behalf [THEY DONT] The service was very good in as much as we left an enquiry late on the evening and they were extremely prompt in ringing us back the next morning.We explained that I pad had been dropped and screen had cracked and needed to be replaced. They quoted us a pricewhich was accepted and they arranged for UPS to collect. UPS Collected and we tracked parcel and goods...
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I sent my Samsung tablet to Elite for repair and was promised a 48 hour turnaround. The only problem with the tablet was a cracked glass screen, the LED screen underneath was ok. After numerous enquiries (phones calls, emails, web site messages) and many, many promises and excuses (usually along the lines of the tablet being in the final stages of repair) it was returned to me 3 weeks later. This was after an attempt was made to overcharge me...
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Booked kindle for screen repair. They charged £17.50 for deposit. After several days I started asking for updates and I was told several times to bear with them. After 12 working days they asked me to pay the full price of £96 (without deposit taken off) and it was returned with scuffs and scratches around the edges. It worked for a day, then after the battery ran out I tried to charge it but the screen started flashing on and off. I couldn't...
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drsouthall

drsouthall Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

I sent them my Nexus tablet for repair and about 6 weeks later am still waiting for any word from them. I guess that for the moment it is the end of my Tablet, until I can send them my best wishes and hope they break a leg or to on their scam through life.As I have not received at least a ransom demand I will keep an eye out for how I can do more than rant at them. Copying my email to them will not help, so I will not be providing any evidence...
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drsouthall

drsouthall Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

I didn't like
  • Not receiving a coherent and answer to my query
#886668
Do not use! I have just had my Samsung Galaxy Tab fixed by them and would not recommend them for the following reasons: - Their quotation changed from a reasonable price to a more expensive one if I wanted to remove the "bubbles" on the screen repair. I therefore had to pay more. - Their quotations over the phone do not include VAT so appear cheaper, this is not made clear. - Once they have your device you can only communicate via email. - I...
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drsouthall

drsouthall Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

Got Quote to fix tablet told £57.50 later told quote should have been £67.50 to pay £17.50 deposit ups picked up then fixed to pay£83.98 paid item returned same problem told fixed try another charger told them tried 4 even bought another samsung charger not working .The told neeed to return to manchester from glasgow at my own expense not prepared to do that went to I Repair in glasgow quoted £40 they replaced charging port gave old...
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I sent my iPad for a broken screen a month ago. Besides a little crack, the screen was not working properly and the smart cover was not working anymore. I had it repaired before, but I believe a cheap screen had been used, with no magnet sensors.After specifically saying that the smart cover did not work because I believed previous repair was done using a cheap (no magnets sensors) screen... I got my iPad back with the same problem (abet a tiny...
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Anonymous

Laura They finally answered me, saying that the screen they installed did not have the magnetic sensors... at this point I wonder how they could have claimed that the smart lock wor...