Manufacturer: Elite Phones And Computers Category: Repair Clear all filters (92 of 92 reviews match)
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50 fully inclusive of collection and delivery for the repair of a charging port on an iPhone 5 aA £17.50 deposit was required up front for the repair All tracking and status information advised by email throughout the job....... And then the problems started,. Payment required before the phone was shipped, I go to the payment page and it states £57. When I finally got through to them, they advised the quote was plus VAT ?? Perhaps my...
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1.2
I didn't like
  • Poor customer service and quality of repair
#1011618
My Galaxy note 4 died unexpectedly & stupidly I sent my phone to this company.They charged 17.50 to arrange a UPS collection that they said would come off my repair bill. Originally they stated it would be repaired in 3 days. I waited and had no response. Once I got in touch with them they said it was with the repair team longer than expected. Finally over a week later they emailed me to say it would cost 200 plus VAT to fix! Or they can send it...
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DO NOT USE THIS COMPANY Early november i sent my sons samsung s6 phone for a replacement screen they quoted £139.99 with £17.50 deposit which they said would be taken off the price once done anyhow it took them til early January to get phone back but before i got it back there was a whole load of excuses i asked just to send it back numerous times which they didn't and i had to fight to get my deposit taken off but i'm happy to say my phone was...
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Elite Phones And Computers Cell Phone Repair Review

#1004120
1.1
Don't really know where to start but AVOID !!!!!! Had my phone for 4 bloody months they said they could fix it then 3 months later they decided they couldn't then took a further month to actually get it back never again worst repair company
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Elite Phones And Computers Cell Phone Repair Review

#987882
1.0
Absolutely awful service over a month with my Samsung and not given it back when expressly asked to do so.. Actually lied that it was repaired ..Not a 48hr service do not trust these people!
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Elite Phones And Computers Cell Phone Repair Review

#929246
1.0
Worst service ever. Please do not send your damaged phone to them. Sent my ohone in for service and they took over a month solve it. However they did not solve the issue but added in few mkre issues. Not worth even a singke penny. Worst of the worst. Please do not contact them.
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Elite Phones And Computers Cell Phone Repair Review

#923172
The worse company I ever dealt with. Charge more them value informed in first place. Damaged the phone now it's out of use. Had to buy a new phone. No answer to my complaints. The invoice amount it's not the total value I have paid. It's been a night mair since I send the mobile to repair. This company should be closed.
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I was originally quoted £89.99 for my repair, and called up to confirm that this included 'all taxes and fees', which I was told it did.Surprise surprise, they later added VAT. When they received my phone, there was a mystery 'issue' that meant that the assembly needed to be replaced, which would be another £34.99 + VAT. If I didn't pay this, the phone wouldn't work. I coughed up, then when I got my phone back the speakers didn't work. When I...
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DO NOT TRUST THESE *** BAGS I FELL FOR THEIR FAKE HTC WEBSITE THEY ORIGINALLY QUOTED ME 57.50 FOR A CRACKED SCREEN THEY THEN TOLD ME THE TOUCHSCREEN DIDNT WORK WHICH I KNOW IT DID THEY CHARGED ME 100 POUND WHICH I HAD TO PAY BECAUSE THEY BASICALY SED THEY WERE HOLDING MY PHONE RANSOME AND IT HAS COME BACK WITH THE SCREEN NOT ATTACHED PROPERLY AND JUST GENERALLY QUITE DAMAGED ALL AROUND THE EDGES THEY WERE VERY RUDE TO ME AND JUST GENREALLY THE...
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1.0
I didn't like
  • Rude overcharged still broken
  • Originaly told 48hours 9 days to get it back still broken
  • Rip off
#996572
They had my Nexus 10 for over 3 months. Despite repeated requests from me to find out what was going on I did not receive replies for weeks and when I did it was just vague apologies for the delay with no reason given. Then I was told it would need a new main board which had been ordered but had been delayed by customs but was on its way. Finally, out of the blue, just told cost would be £180 and not worth repairing. If that was the case why...
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Dropped my phone screen cracked and then started going black as if liquid was in it.Got lots of quotes around £169 Elite quoted £69 on a 48 hour turnaround. Paid £17.50 for UPS to collect which they did next day. As it was 21st December they still confirmed I would receive it back before xmas. Finally after many many phone calls emails and upset I had my phone returned to me 11th January. Even though they advertise they answer their emails...
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1.8
I didn't like
  • Never again
#989245
00 to fix a crack in the screen of my Samsung, no extra costs mentioned on the phone. Once they received my phone they emailed me saying it would be £129.00, plus it would be a black phone front (my phone is gold). At this point I looked online at the million bad reviews and realized I was being had. I told them I did not want to go ahead with the repair, and asked if I could come and collect it from their depo in Eccles to avoid further charges.
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1.0
I didn't like
  • Misleading about cost awful customer service
#975962
Not many things wind me up this much but I am livid.Had all the usual stuff you read on the other reviews below so I won't bore you with details but yes, I had to pay upfront for collection/delivery then told to send it myself at my own cost. Original cost of repair was £57 then that jumped to £280. I told them no and return my phone. 2 weeks from sending my phone to these crocks it arrived back this morning......guess what, its scratched to...
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I was about to leave the city for my office work and was shocked to see that my HTC One phone was not charging up even if I kept it for charging from last one and half hour. I had no time to search and try out different phone repair shops as I was very short of time. I just called up in few repair shops and this Elite Phones and Computers offered me a reasonable rate and guaranteed to fix the charging problem as soon as possible. I just landed...
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5.0
I liked
  • Quick service
  • Value for money
  • Customer support
#965455