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Sent my S5 neo for glass replacement. Quoted £59.99 and 48hr turnaround took £17.50 deposit. Collected by UPS and receipt of my phone confirmed. No contact after 4 days so made 2 update requests. Nothing. My third message was simple. Return my phone as they had clearly...
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Terrible company , took my phone wouldnt give it back. .took them over 6 weeks to fix screen..terrible service .lied on several occasions. .raised the price and kept my s6.. never use this company..scammers and thieves.not a 48hr service...AVOID AVOID AVOID READ THERE...
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My dad sent my laptop off to Elite for repair after it unexpectedly cut off and wouldn't turn back on again. He mistakenly did not check the reviews out properly like he usually does. They had my laptop for a month and did nothing to repair it in that time. I then...
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1.0
I didn't like
  • Extra charges
  • Scam
  • No apology
#1017442
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Short Review for February 09, 2017, Pc_exchange_policy

#1005310
1.0
I booked a laptop repair after being directed to Elite Phones And Computers via a Lenovo repair company. I immediately got a bad feeling about the company and googled them. Saw the reviews and immediately called to cancel. This entire process took 10 minutes and they refused to refund the £17.50 'deposit' despite the 10 minutes I had been a 'customer'. Simply avoid. Sham
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Elite Phones And Computers Cell Phone Repair Review

#1004120
1.1
Don't really know where to start but AVOID !!!!!! Had my phone for 4 bloody months they said they could fix it then 3 months later they decided they couldn't then took a further month to actually get it back never again worst repair company
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Elite Phones And Computers Cell Phone Repair Review

#987882
1.0
Absolutely awful service over a month with my Samsung and not given it back when expressly asked to do so.. Actually lied that it was repaired ..Not a 48hr service do not trust these people!
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Elite Phones And Computers Customer Care Review

#933182
1.0
Avoid this company at all costs hands down the worst company I have ever used! They Mis quote you fail to mention they add vat on top of the price don't respond to texts or emails and when I finally got through to them they are charging extra for me to get my phone back despite the fact they misquoted me truely awful company
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I had called on the number and enquired about battery replacement and charger port replacement of my mobile. The executive asked to ship my mobile the same day and I was given 48 hrs deadline to get my mobile back. There was no response from the company for first 5...
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I came across them as Lenovo service agents, or so I thought. Should have checked. It took a month, cost more than the PC was worth. Simple task, fit a bigger SSD. Should have copped, the estimate was £25!! After two weeks they said the SSD I sent with it was faulty....
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1.0
#1016667
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I was quoted £180 at first. They said my laptop would be repaired within 48hours. Later they went on to say 2weeks as they were waiting on a part. After the two weeks they said another problem arised. Three screens, cpu component, touchscreen issues. Anyways, for three...
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EXTREMELY MISLEADING! initially quoted 67.50 for a laptop power jack repair. charged 17.50 deposit which I was not advised on the phone that this would NOT come off the initial quote. then I receive an email to advise that while the initial problem has been fixed, they...
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Anonymous

ripped_off they did this exact same scam to me, over the course of the last month. even the costs were identical, with the same trick of suddenly finding a short-circuit on the motherboa...

I didn't like
  • Would have ripped me off further
  • Willfully misleading nature of this business
  • Service and price received
#1012654
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Ordered a phone repair, needed lables from them to send, they did not send lables, gave alternative email, still no lables. Paid a £17.50 deposit, which I was then informed is non refundable, even though I can not send the phone because I have not received the labels....
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Quoted £47.50 fully inclusive of collection and delivery for the repair of a charging port on an iPhone 5 aA £17.50 deposit was required up front for the repair All tracking and status information advised by email throughout the job....... And then the problems...
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1.2
I didn't like
  • Poor customer service and quality of repair
#1011618
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Contact Elite Phones And Computers

Headquarters Address:
Elite Phones and Computers Ltd
190a Church Street, Eccles , Salford Manchester M30 0LZ
Eccles, Manchester M30 0LZ
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My Galaxy note 4 died unexpectedly & stupidly I sent my phone to this company. They charged 17.50 to arrange a UPS collection that they said would come off my repair bill. Originally they stated it would be repaired in 3 days. I waited and had no response. Once I got...
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