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Cage not exactly as online and damage will not exchange or return

I order cage on the phone by looking at the model on their website. Cage arrived packed in the box, once open realize the cage is not exactly as on the website, different roof, different lock, missing screws, damage food dish, and smaller measurements. I called and was told the new cage will come in 2 days by 11:30 am, it never arrived and kept calling and emailing for days but no answer and response, I have been fooled and scammed. The business is called www.elite-pets.com, based in Scarborough, Ontario, 21B Cosentino Dr, Scarborough, On, phone 416-754-****, 188*-634-****.
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ID
#334910 Review #334910 is a subjective opinion of poster.
Location
Mississauga, Ontario
Loss
$450

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