Anonymous
map-marker Westlake, Ohio

Moving Review

Excellent moving company!! Went over & beyond in assisting us w s very difficult move!! Very patient & understanding !! I highly recommended this very efficient & organized company!!
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Reason of review:
Good customer service
Anonymous
map-marker Hoboken, New Jersey

NEVER EVER WORK WITH ELITE MOVERS!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We have used EliteMovers to get our household shipped from California to NYC. In a nutshell what happened: - increased the price from 800 USD to 1500 USD (after they had loaded the goods on their truck. - did not deliver on agreed time, our goods where stored in a warehouse in Las Vegas. Elite Movers did neither inform us shown any empathy for our horrible situation (pregnant, new home, no furniture) - final delivery after additional 5 weeks - forced us to pay another 200USD because they claimed their truck is too big to get into our street. - all our calls to get this situation fixed were answered extremely rude and not wanting to deal anyhow in the purpose of the client. - oh yes, goods were partially damaged, after 10months of back and forth with them, they offered 50 USD. NEVER EVER WORK WITH ELITE MOVERS!
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Loss:
$800
Reason of review:
Problem with delivery

Preferred solution: Price reduction

Tiki Xhj
map-marker Buffalo, New York

ELITEMOVERS NOW >>EXPRESS AIR UNITED SERVICES INC, ILLEGAL TRANSPORTER on uShip.com

New name, same scam. Got kicked off uship but are not back on scamming again! This "provider" has been reported to FMCSA for operating and shipping illegally on uship.com. We all know uship allows illegal carriers and their stance is: Neutral (fuqking joke) but they say "If you do know the transporter and company name you can report this to the FMCSA. they would be the appropriate party to deal with this situation" They do not pay their carrier bills: http://www.uship.com/profile/motocrossing314/ "I bought a brand new motorcycle on eBay and i had elite movers do the shipping?. Well they used r and l carriers to ship it to me,. It arrived damaged and ever since i got my bike I keep getting bills from r and l carriers For the cost of the shipping". I paid elite movers and they haven't paid the bill from 4 months ago|. Now, the damage claim I have with r and l will not be settled until r and l gets paid by elite movers;. This is the 3rd bike I have shipped with uship so I am not a newbie/." This tool will not even answer their phone: http://www.uship.com/profile/Wassagi/ "The Service Provider misrepresented themselves, their business or their services After I accepted the service providers bid on Thursday, July 28, I attempted to reach the service provider by phone over 30 times. He never accepted or returned my calls. I wrote several emails to the service provider explaining that I am moving overseas on Monday, August 1st and I need my items picked up for shipping by Sunday, July 30 2011. I also explained that it is really important for me to take care of the shipping before I leave for several reasons." http://www.uship.com/profile/jaystaybay/ "The Service Provider is not able to accommodate this shipment Service provider was u.able to deliver the merchandise by the agreed date due to the service provider providing erroneous packing instructions and the delay caused by this" http://www.uship.com/profile/bkkandtwk/ "The Service Provider is not able to accommodate this shipment Service Provider indicated he was no longer able to honor the price because pick up had to have occurred on 7/14/2011 - he did not hear from shipping point although shipment was available for pick-up - " http://www.uship.com/profile/warncand/ "I am unable to reach this Service Provider after a reasonable time period It took two days to finally contact the company after several attempts by phone and email. When they finally did respond , they said they did not have trucks in that area any more." http://www.uship.com/profile/chris888/ "After communicating directly, I am not comfortable with this Service Provider i would like to just cancel this shipment i have not been able to call them on phone we have talked threw email but terms are differnt i would like just like to go with another shipper? http://www.uship.com/profile/detroitart/ "The Service Provider is not able to accommodate this shipment I am not comfortable with this service provider. They do not have legitimate business information, only personal "free" email address and cell phone number. I had to call them more than 10 times and was not able to leave a message, no voicemail box. When they returned the call, they were not able to accommodate the shipping today as requested. I had to go back online and request a quote from an alternate service provider" http://www.uship.com/profile/krjhubbard/ "The Service Provider misrepresented themselves, their business or their services supplier promised a service that he is unable to complete I have wasted over a week and do not care to do business at all with your site - i would like a complete refund - NOT A CREDIT. I do not want a repeat of this experience" http://www.uship.com/profile/tayoa1/ "The Service Provider is not able to accommodate this shipment The service provider is a whiner" http://www.uship.com/profile/jyotisingh/ "The Service Provider did not show up at agreed upon agreed date and time Hello This is 2nd time request to return back my amount $72.78 in credit card account which was charged by you after accepting the bid of EliteMovers. Since I couldn't utilize your uship service due to the following reasons 1) In Elite movers statement it was clearly mentioned that he will pick up the items from home with in 24 hours or one day , but he was unable to pick up with in 3-4 days time also. 2) He was telling to give the invoice receipt to driver after payp.." http://www.uship.com/profile/scwoops/ "There was a change to the shipping price or terms that could not be resolved Bidder refused to honor their bid." there is so many, many more unsatisfied people who complain about not getting in touch with them, rate changes, acting like babies, missed pickups. DO NOT USE THESE ILLEGAL TRANSPORTERS OUR YOUR STORY WILL BE RIGHT HERE ALONG WITH ALL THESE OTHER SCAMMED PEOPLE
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2 comments
Guest

USHIP ALLOWS THIS PROVIDER NOT TO HAVE TO TAKE SAFEPAY. THIS HAS BEEN REPORTED TO THE FTC.

USHIP FORCES EVERYONE TO TAKE THEIR OPTIONAL SAFEPAY ESCROW EXCEPT THESE PEOPLE and others? HOW FAIR IS THAT ***?

Guest

this guy is a complete jack ***, the reason he keeps getting a bill is the pick up location are idiots and didnt supply the bill of lading so the carrier knew who to bill!!!!!!! also as far as damages hes lying,rl carriers wont pay for the damages because it wasnt there fault,the bike shop secured the bike down and had the metal part of the ratchet straps right on the gas tank the whole ride so what do you think happen everytime the truck moved or stopped that strap was rubbing against the bike the whole time and the customer sent me the pics and i told him look at where the strap is.. of course the shop who did it denies it .. please review my over 300 positive feed backs to this one *** who has nothing better to do than run his mouth!!!!!!Rating: Positive

Company: EXPRESS AIR UNITED SERVICES INC

Left by: shawnmcdonald (0)

On: 8/10/2011

For: 1 Pallets (48" x 40")

Communication:

Care of Goods:

Punctuality:

Services as Described:

Great door to door service! Shipped a 550# engine and had no problems! Thanks Matt!

Response from ELITEMOVERS:

another great customer, i look forward to assisting him with any future shipments. ty elitemovers

Rating: Positive

Company: EXPRESS AIR UNITED SERVICES INC

Left by: CAO1776 (0)

On: 8/9/2011

For: 2007 Honda CRF 150 R

Communication:

Care of Goods:

Punctuality:

Services as Described:

On-time, no hassles, great communication. Thanks.

Response from ELITEMOVERS:

another great customer, i look forward to assisting him with any future shipments. ty elitemovers

Rating: Positive

Company: EXPRESS AIR UNITED SERVICES INC

Left by: shipwright62 (0)

On: 8/6/2011

For: 2 pallet size items weighin...

Communication:

Care of Goods:

Punctuality:

Services as Described:

Elite Transport is a highly recomendable transporter. Communications are prompt and transport of goods equally as such. This company is very easy to do business with, and as a business owner/consumer myself I know the importance of good customer service. I would encourage others to support this business model, and this company.

Response from ELITEMOVERS:

another great customer, i look forward to assisting him with any future shipments. ty elitemovers

Rating: Positive

Company: EXPRESS AIR UNITED SERVICES INC

Left by: jeffblairsr (1)

On: 8/5/2011

For: palleted STAND-UP JETSKI w/...

Communication:

Care of Goods:

Punctuality:

Services as Described:

Matt is the best!!!!!!!!!!!!!!!!! Hooked me up with a great shipper and was great at communicating. He does not bait and switch at all. Elite in all ways. Thanks again. Straight shooter. jeff

Response from ELITEMOVERS:

another great customer, i look forward to assisting him with any future shipments. ty elitemovers

Rating: Positive

Company: EXPRESS AIR UNITED SERVICES INC

Left by: genierdon (0)

On: 8/5/2011

For: ELECTRIC WHEELCHAIR

Communication:

Care of Goods:

Punctuality:

Services as Described:

matt is an asset to this company. i don't know if he's the owner but devoted employees like this are rare. my wheelchair arrived safely and on time even-though my destination address changed at the 11th hour. thanks again matt.

Response from ELITEMOVERS:

another great customer, i look forward to assisting him with any future shipments. ty elitemovers

Rating: Positive

Company: EXPRESS AIR UNITED SERVICES INC

Left by: maluthopa (0)

On: 8/5/2011

For: JZR kit

Communication:

Care of Goods:

Punctuality:

Services as Described:

The service and pricing quoted were excellent, nothing but positive feedback! Matt went out of his way to get the most cost-effective crating. Highly recommended, tks Matt!

Response from ELITEMOVERS:

another great customer, i look forward to assisting him with any future shipments. ty elitemovers

Rating: Positive

Company: EXPRESS AIR UNITED SERVICES INC

Left by: ckellert53 (1)

On: 8/5/2011

For: 5 Items for transport

Communication:

Care of Goods:

Punctuality:

Services as Described:

Excellent friendly service and good deal!!!

Response from ELITEMOVERS:

another great customer, i look forward to assisting him with any future shipments. ty elitemovers

Items: 11 - 20 of 316 Page:

uShip Tracking

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Kalina Gja
map-marker Buffalo, New York

ELITEMOVERS Hot Rod Logistics, ILLEGAL TRANSPORTER on uShip.com

This "provider" ahs been reported to FMCSA for operating and shipping illegally on uship.com. We all know uship allows illegal carriers and their stance is: Neutral (fuqking joke) but they say "If you do know the transporter and company name you can report this to the FMCSA. they would be the appropriate party to deal with this situation" They do not pay their carrier bills: http://www.uship.com/profile/motocrossing314/ "I bought a brand new motorcycle on eBay and i had elite movers do the shipping. Well they used r and l carriers to ship it to me. It arrived damaged and ever since i got my bike I keep getting bills from r and l carriers For the cost of the shipping. I paid elite movers and they haven't paid the bill from 4 months ago. Now, the damage claim I have with r and l will not be settled until r and l gets paid by elite movers. This is the 3rd bike I have shipped with uship so I am not a newbie." This tool will not even answer their phone: http://www.uship.com/profile/Wassagi/ "The Service Provider misrepresented themselves, their business or their services After I accepted the service providers bid on Thursday, July 28, I attempted to reach the service provider by phone over 30 times. He never accepted or returned my calls. I wrote several emails to the service provider explaining that I am moving overseas on Monday, August 1st and I need my items picked up for shipping by Sunday, July 30 2011. I also explained that it is really important for me to take care of the shipping before I leave for several reasons." http://www.uship.com/profile/jaystaybay/ "The Service Provider is not able to accommodate this shipment Service provider was u.able to deliver the merchandise by the agreed date due to the service provider providing erroneous packing instructions and the delay caused by this" http://www.uship.com/profile/bkkandtwk/ "The Service Provider is not able to accommodate this shipment Service Provider indicated he was no longer able to honor the price because pick up had to have occurred on 7/14/2011 - he did not hear from shipping point although shipment was available for pick-up - " http://www.uship.com/profile/warncand/ "I am unable to reach this Service Provider after a reasonable time period It took two days to finally contact the company after several attempts by phone and email. When they finally did respond , they said they did not have trucks in that area any more." http://www.uship.com/profile/chris888/ "After communicating directly, I am not comfortable with this Service Provider i would like to just cancel this shipment i have not been able to call them on phone we have talked threw email but terms are differnt i would like just like to go with another shipper? http://www.uship.com/profile/detroitart/ "The Service Provider is not able to accommodate this shipment I am not comfortable with this service provider. They do not have legitimate business information, only personal "free" email address and cell phone number. I had to call them more than 10 times and was not able to leave a message, no voicemail box. When they returned the call, they were not able to accommodate the shipping today as requested. I had to go back online and request a quote from an alternate service provider" http://www.uship.com/profile/krjhubbard/ "The Service Provider misrepresented themselves, their business or their services supplier promised a service that he is unable to complete I have wasted over a week and do not care to do business at all with your site - i would like a complete refund - NOT A CREDIT. I do not want a repeat of this experience" http://www.uship.com/profile/tayoa1/ "The Service Provider is not able to accommodate this shipment The service provider is a whiner" http://www.uship.com/profile/jyotisingh/ "The Service Provider did not show up at agreed upon agreed date and time Hello This is 2nd time request to return back my amount $72.78 in credit card account which was charged by you after accepting the bid of EliteMovers. Since I couldn't utilize your uship service due to the following reasons 1) In Elite movers statement it was clearly mentioned that he will pick up the items from home with in 24 hours or one day , but he was unable to pick up with in 3-4 days time also. 2) He was telling to give the invoice receipt to driver after payp.." http://www.uship.com/profile/scwoops/ "There was a change to the shipping price or terms that could not be resolved Bidder refused to honor their bid." there is so many, many more unsatisfied people who complain about not getting in touch with them, rate changes, acting like babies, missed pickups. DO NOT USE THESE ILLEGAL TRANSPORTERS OUR YOUR STORY WILL BE RIGHT HERE ALONG WITH ALL THESE OTHER SCAMMED PEOPLE
View full review
4 comments
Guest

This provider also purposely bids high on shipments in hopes of getting extra money from shippers. If out bid he will just bid the same as the person who out bid him then.

Be careful. Not to mention, they are the WORST TO DEAL WITH.

Guest

USHIP ALLOWS THIS PROVIDER NOT TO HAVE TO TAKE SAFEPAY. THIS HAS BEEN REPORTED TO THE FTC.

USHIP FORCES EVERYONE TO TAKE THEIR OPTIONAL SAFEPAY ESCROW EXCEPT THESE PEOPLE and others? HOW FAIR IS THAT ***?

Hoa Ita

*** ***, NOT SURE WHO YOU ARE REFERRING TO BUT THIS IS NOT THAT GUY. STILL, MAKING EXCUSES YOU LOSER?

Guest

this guy is a flat out lie,first of all the bill wasnt paid due to the pick up location not using the bol we faxed to them... also the bike was damaged but not due to the carrier.the motorcycle company straped the bike over the gas tank and the metal part of the strap was left right by the gas tank and rubbed on the bike the whole way in transit. the customer sent me the pics and i forwarded those pics to r&l and thats why hes claim wasnt paid

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