map-marker Gatineau, Quebec

Elite mazda is the worst place you could bring your car

we brought our car for service, they quoted us 400 dollars for work and 1 week of them having the car. they told us we would have a loaner car during this time. we never got the loaner until the end of week 2, which was way too late as we had already been inconveinenced for 2 weeks. the bill ended up being over $2000. plus they lost parts and damaged the car, and would not refund or repair damages. this trip to elite mazda that was supposed to cost $400 dollars and be a week long with a loaner car turned into 2 weeks with no car and $3000 !!!! this is not a bussiness, its a fraud and they are thieves!
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Sounds like Elite Mmmmazda. Yeah always the same song from that service department.

One of the guys there, some tall fella was trying to pull a fast one charging me 1hour for a PCM update after he had the scanner on it. Funny but I just had got an update done at a dealer in mtl 2 week before under warranty. Lol. What a place that is.

Then the "service manager" what a joke he is comes and tried the explain why it was needed. I was like see ya I'm out of here. A few weeks later I was back in Montreal, I went to the dealer that I had gone to and told them what had happended at Elite Mazda. They took my car in and then showed me that there was no update available for my car at that time.

So yeah I'm not going back to Elite Mazda.


Really? What was the $400 repair for?

What changed to make it over $2000? What parts did they lose? What damage did they do that they wouldn't take care of?

Do you own a Mazda?


wow who was the the tech?

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