jpampell P

Beware of Elite Process company in New York

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Don't let the fancy website fool you for "Elite Legal Services of NY". They are quick to respond to new business inquiries, however after that it takes 3 to 4 followups to get a response from anyone by phone or email.

Although they accept jobs from out of state clients, they have no knowledge in regards to specific state serving requirements. This is all the company does, and a service in which they specialize in... how can you not quickly reference "serving requirements for TX"? After receiving a service affidavit back from Elite and filing with the courts, the court advised that their serving was "non-valid" as they did not follow proper procedure.

When calling the owner back and explaining the situation, he requested that I pay him for the service again.

When asking if this was the way he typically did business, the owner hung up the phone. Be careful with this company.

View full review
Loss:
$75
Cons:
  • Service
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

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