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Elite Legal Services Of NY

Elite Legal Services Of NY

www.eliteprocess.com
What is your customer experience with Elite Legal Services Of NY?

Elite Legal Services Of NY Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Elite Legal Services Of NY has a 1.9 star rating from 1 review; consumers are mostly dissatisfied. Reviewers value Diversity of Products or Services and the Website. Complaints focus on customer service and reliability. Price level reported as medium.

Key Takeaways for Future Customers

  • Search Elite Legal Services Of NY reviews: initial inquiries are answered quickly.
  • Expect multiple followups for later communication and verify out-of-state serving requirements.
  • Website appears professional and service options are varied.

Negative Feedback / Risk Areas

  • Customer service slow to follow up and sometimes unresponsive.
  • Reported improper service leading to non-valid affidavit and court rejection.
  • Owner requested additional payment after failed service and hung up when challenged.

Positive Feedback

Initial responses to new business are prompt and the site and service diversity are appreciated.

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Beware of Elite Process company in New York

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AI Highlights
  • Quick to respond to inquiries, but follow-up needs 3-4 attempts.
  • Out-of-state work accepted; lacks state serving knowledge; court deemed non-valid.

Don't let the fancy website fool you for "Elite Legal Services of NY". They are quick to respond to new business inquiries, however after that it takes 3 to 4 followups to get a response from anyone by phone or email.

Although they accept jobs from out of state clients, they have no knowledge in regards to specific state serving requirements. This is all the company does, and a service in which they specialize in... how can you not quickly reference "serving requirements for TX"? After receiving a service affidavit back from Elite and filing with the courts, the court advised that their serving was "non-valid" as they did not follow proper procedure.

When calling the owner back and explaining the situation, he requested that I pay him for the service again.

When asking if this was the way he typically did business, the owner hung up the phone. Be careful with this company.

Loss:
$75
Cons:
  • Service

Preferred solution: Let the company propose a solution

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