Lori W Ryg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Buyer Beware!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Huge Scam - Buyer Beware! I have been going there for 5 years, solely because I purchased large packages when I first started. Results have been mixed (they have changed machines several times, and some laser techs are better than others - so it is a *** as to who you will get and if it will be effective at all). I am now to the point that I have about half of my packages left, and I would rather pay elsewhere than go back there for free - that is how bad they are. They are so unprofessional, so rude, and should not be in business!

First of all - they have cancelled my last 3 appointments on me with almost no notice. They just say "We are sorry, but we do not have a laser tech in that day." Then why make the appointment with me? I come from out of town and plan around my appointments like most people would - so last minute cancellations consistently are just not OK.

Next - when I originally purchased my packages, I showed them what areas I wanted to have lasered. They gave me a price based on that, and they have been doing my treatments for years now. All of a sudden after years, they tell me that I was missold all of those years ago, and that they can't do the full areas that they have been doing for me for years now, unless I pay substantially more. Not exactly sure how it is my fault that THEY missold me - but I wouldn't have paid all of that money if they told me that up front! Such a scam.

I then said that I don't want to do business with them anymore if they are unwilling to do the original areas that I paid for and that they have been doing all of these years - not to mention that they keep cancelling on me last second. I said I wanted a refund for the remainder of my package, and that we can "part as friends". Sharon said that I am not entitled to any refund because the deal that I got was "buy 9 treatments, and get the next 9 for free" - and that I was currently using my "free" treatments. So - because of the marketing ploy that the use to sign customers up - they are unwilling to refund anything despite the fact that THEY are the ones who consistently cancel on me and have changed the terms of our original contract. What awful service, and such an unprofessional place! Definitely read all of the reviews on here before doing business with them (I regret not doing that myself) - the negative ones are all true. As for the positive reviews? I know for a fact that a lot of them are fake as the owner, Sharon, told me that herself when we had a discussion about marketing and reviews years ago. Stay far, far, far away from this place! They stole thousands of dollars from me, and many other people - and they will just take your money and run!

View full review
Loss:
$2000
Cons:
  • Scam artists

Preferred solution: Partial refund of services not used

User's recommendation: Go elsewhere for treatments!

Anonymous
map-marker Center Moriches, New York

GO ELSEWHERE

ELITE PAYS FOR REVIEWS. Look at the pictures I have attached, every 5 star review is written by a paid company that reviews people all over the world..If you want real reviews of this horrible establishment, look at Yelp.

Elite has also paid Yelp to bury their negative reviews under a tiny grey link that says "not recommended reviews," but don't worry, I have attached pictures of real reviews and the link :) https://www.yelp.com/not_recommended_reviews/elite-laser-centers-stony-brook

The owner Sharon is a DISGRACE. She has BURNED me and then lied about it, she brings her DOG into the facility, she barged into my treatment session once, interrupted the nurse performing my treatment and said "okay you're done, let's go," and then walked out and did it to another patient. Beware of buying a package there!!!!!!... She changed the terms of my package 3 times..each time, the value went down but I received no money back; I've heard she does this to everyone!

The receptionists are nasty, nasty women who double-book and then call you the day of your appointment to change it if they want to go home early (it happened every single appointment that I had for the first year. Finally I said, "no, I am coming my scheduled time, stop calling me to change my appointments."...they stopped!) I switched to a new place after my package (prematurely) ended here for a different part of my body and I saw results AFTER ONE SESSION when I saw nothing for a year at Elite because Sharon has no idea what she is doing. She rips people off and is a scam artist.

Any dealings with her need to be in writing and on video because SHE IS A LIAR!!!!! Head to Yelp and see the crazy things she has done to these people.

View full review
Reason of review:
Bad quality
1 comment
Guest

So many bad reviews, malpractice complaints on the horizon. One would have been mine.

A salon is close by and temptation was high until I read thirty reviews.

Same situation, poor quality work w/ exaggerated fees. Thanks to all who posted.

Anonymous
map-marker Stony Brook, New York

STAY AWAY!!

I went to elite laser for a cool sculpting treatment on my stubborn belly fat. I was told I was a “perfect candidate “ and asking numerous questions about the results, was never told that I might need more then one treatment.

After going back several times for “after pic” I didn’t see much of a difference at all! I spoke with the owner Sharon and she ( without to much hesitation, agreed with me and made an appointment for another treatment free of charge. She waited a week to call and tell me she changed her mind. I pleaded my case and she seem to be swayed to do the right thing.

She told me she would call me in a few days. I received a confirmation text a few days later and responded confirming that I would be there. They waited to the morning of the appointment to call and tell me she had not changed her mind and I would have to pay.

She didn’t even have the decency or courage to call me herself. I am disappointed and hurt that people can be so cruel.

View full review
Loss:
$2500
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guest

Unhappy customer is right, no results deserves refund.

Anonymous

Owner is a Liar

Talked me into purchasing a package saying it never expired!! Only the guarantee of 3 years would expire.

My name is in the computer..

But of course no record of my package! Owner is manic STAY AWAY

View full review
Reason of review:
Poor customer service
Anonymous

Best fillers and facial experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have been going here for years and receive many different services from all my fillers to facials and laser. I am always satisfied .

The staff is very friendly and Sharon is honest with what she can and can’t do. Ill be going for years to come and have many friends also using them

View full review
1 comment
Guest

Liar! THE OWNERS POST THEIR OWN FAKE REVIEWS! LOSERS

Josemanuel Xmo

Similar business name

This place is in Ottawa and should not be confused with another center that has a similar name.

View full review
Anonymous
map-marker Stony Brook, New York

AVOID THIS JUNK-BOX! ELITE LASER HAIR SUCKS!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

STAY AWAY!!!! ELITE LASER BURNED THE *** OUT OF ME.

We are currently suing them under Suffolk County NDEX NO. 600872/2015. Do not fall for their lies to "put your trust in the hands of a registered nurse". They LIE!

They had a young girl with NO MEDICAL BACK GROUND, AND NO CERTIFIED TRAINING do my treatments. I HAVE BEEN IRREPERABLY HARMED AND SCARRED FOR LIFE! DO NOT LET THEM TOUCH YOU! The owner Sharon McDonough and Patrick McDonough closed down Elite Laser Hair inc, Elite Laser Hair Elite Laser Hair II, and are misleadingly operating under "Elite Laser Centers".

However, they Changed their coprporate name to Elite Laser Medi-spa LLC on January 7, 2015, to minimize their exposure from our lawsuit.

AVOID THESE CROOKS! I WILL UPDATE THE PUBLIC ACCORDINGLY!

View full review
Loss:
$18000
Reason of review:
Bad quality

Preferred solution: Full refund

5 comments
Guest

elite laser centers is HORRIBLE!!!!

DONT GO HERE UNLESS YOU LIKE DRYCLEANING DOG HAIR OFF YOUR CLOTHES.

Elite Laser in Stony Brook is completely unprofessional and filthy!

Guest

All of these Elite laser Center Complaints dont lie! That fat nurse Sharon is HORRIBLE!

They need to be shut down!

They have burned multiple people and have been sued (and lost) because of their neglectful actions.

ANYONE WHO IS A VICTIM OF SHARON MCDONOUGH OR ELITE LASER CENTERS OR DR. SCHWARTZ (THE ABSENTEE "MEDICAL DIRECTOR") IN STONY BROOK, YOU NEED TO FILE A FORMAL COMPLAINT WITH THE NYS OFFICE OF PROFESSIONAL MISCONDUCT, HERE:

http://www.op.nysed.gov/opd/complain.htm

https://www.health.ny.gov/professionals/doctors/conduct/file_a_complaint.htm

Guest

OMG! READ ALL THE ELITE LASER CENTER REVIEWS:

ELITE LASER CENTER REVIEWS STONY BROOK, NY:

https://www.google.com/search?source=hp&q=ELITE+LASER+CENTER+COMPLAINTS&oq=ELITE+LASER+CENTER+COMPLAINTS&gs_l=psy-ab.3..0i22i30k1.2224.24875.0.25163.30.30.0.0.0.0.107.2142.28j1.29.0....0...1.1.64.psy-ab..1.27.1992...0j46j0i131k1j0i131i46k1j46i131k1j0i46k1j33i21k1j33i160k1.0.eXx2sFFQtas

Guest

I have personally been coming here for way too long to be treated so bad by Sharon. Since 2008 to be exact, when she rented *** in the wall at a nail salon.

Shes not qualified. Also when you get there you're greeted by a dog; yes a dog. A place where a registered nurse practices healthcare. She is blind when she is doing treatment on you, she doesn't even care to look at where shes putting the laser and you wind up with bald spots.

Also; do not have tattoos, unless you want to be belittled and mocked. I have a tattoo of a woman on my thigh; and when she saw she replied "is that what you wish you looked like?" Complete horror. You want to come and get thousands of dollars worth of quality treatment yet you leave ugly and regretting the decision. I now have no hair on only ONE side of my inner bikini line.

I guess she decided one side was good enough, even though I only had one more appointment to go.

Do your job. Sharon McDonough is ugly, fat and unethical!

Guest

Elite Laser Hair Sucks. Dont do CoolSculpting there! Sharon McDonough is a liar and a crook!

View more comments (4)
Anonymous

ELITE LASER CENTERS REAL REVIEWS

I went to Elite Laser Center in January of this year. The "Nurse" offered me a Package at a "dicscounted price" if I bought it that day. She kept bragging that she was a nurse and that she does all the treatments. After I bought the package, they had someone else (NOT A NURSE) doing treatments. I also did some diging and found out that the "Nurse", Sharon McDonough has quite the colorful past. Her "professional career" was a disaster, but more recently, she changed her business names SEVERAL TIMES, starting when she used to operate in the smith haven mall kiosk. They had quite the colorful BBB complaints under her previous business names. And about a year ago their Bohemia location closed because they dont know what theyre doing.

The best part, I began going elsewhere for treatments and found out that Sharon McDonough sent an employee (Megan Mattern) for a pre-arranged fake "consultation" into a copetitors office to STEAL their pricing and other trade secrets right out of the competitors office. The owners (and some of the young and impressionable employees with whom they pray on to do their dirty work) are untethical, incompetant, jealous and unsavory people.

It just goes to show you why WINNERS focus on winning, while LOSERS focus on winners...

PS. This is why the 5-star, dreamy reviews you will find on-line about Elite Laser Centers are fabricated. One last thought, doesn't the word "centers" imply there is more than one location??? Theres only one location. Public deception at its finest!

View full review
Reason of review:
Poor customer service
Keanu Qab

Elite Laser Hair - Owner Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This place is terrible! Came here for a consultation and met with the owner Sharon.

She had some pitch. She kept bragging that she was a nurse, as if that matters. In all fairness, as a nurse, why are you shooting a laser? I can only imagine why.

Plus, they literally had a dog barking in a back office.

I am repulsed. Not for me.

View full review
3 comments
Guest

ELITE LASER CENTERS POSTS THEIR OWN 5-STAR REVIEWS! Liars!

Guest

https://www.google.com/amp/newyork.cbslocal.com/2011/02/24/l-i-mom-accused-in-pet-torture-case-pleads-guilty/amp/

Sharon McDonough was arrested for tourturing children and animals in 2009. I can't believe I actually have this woman my hard earned money just to be ripped off!

Make sure to spread the word not to support this business! So sick and disturbing that she is even allowed to be around people!

Guest
reply icon Replying to comment of Guest-1427801

I'm all about a business review but this is not the same woman. I would strongly check your facts before you smear someone's name.

View more comments (2)
Anonymous
map-marker New York, New York

Elite Laser Hair is a rip off! False Advertising. THE TRUTH about elite laser hair reviews

Elite Laser Hair is a rip off!  False Advertising. THE TRUTH about elite laser hair...
Elite Laser Hair is a rip off!  False Advertising. THE TRUTH about elite laser... - Image 2

They Lured me in with a $16 internet ad. The woman knew I did not have money as a single mother. She hustled me for over a thousand dollars and when I wanted to stop coming, she basically threatened me with loosing my money.

Dont trust Elite Laser Hair Removal in Bohemia, NY. Elite Laser Hair removal on Veterans Memorial Highway, Bohemia, NY is a SHAM!

*******DONT GIVE THESE PEOPLE YOUR HARD EARNED MONEY!******

THEIR SERVICE HURTS LIKE *** TOO! IT WASNT SUPPOSED TO HURT!

I would like to know how people like this can sleep at night. $1000 may not be a lot of money to some people, but it literally takes food off our tables at night.

I read other complaints about them too. Obviously im not the only people they manipulate.

View full review
Loss:
$1000
3 comments
Guest

I'm only commenting because i am disturbed by this complaint. If the money you spent in laser is taking food off of your table than why were you getting laser in the first place?

Doesn't make sense to me...

No one forced you and you obviously knew you couldn't afford it. This review just does not make any sense and if anything makes you look irresponsible honestly.

Guest
reply icon Replying to comment of Guest-717054

Maybe it doesn't make sense to you because you are the owners?? You people should be ashamed of yourselves. Rot in your greed.

Guest

Elite laser hair in Bohemia sucks. The "Nurse" is an ***.

My Barber knew more about hair! Elite Laser Hair wasted 7 months of my life.

NO RESULTS!!! :roll

View more comments (2)
Anonymous
map-marker New York, New York

Elite laser hair Bohemia ny stony brook ny Robbed Me

Dont go to elite laser hair in bohemia or stony brook ny. they are racist. They refused to treat me at first because of the color of my skin. They are rude and they overcharged me for a treatment that I was talked into. The place in Bohemia is a ghost town. I felt like I was in a spider web!

They were rude and she was constantly reminding me of the color of my skin. Maybe they never saw anything but irish skin before, but they are unprofessional and insulting. The laser service sucked too!

BUYER BEWARE, AVOID ELITE LASER HAIR! THE ESTHETICIANS DO LASER, NOT JUST RN'S.

DONT PUT YOUR TRUST INTO WWW.ELITELASERHAIR.COM

I WANT A REFUND!!

THE AD SAID $16 PER TREATMENT!!!! THAT WAS ***! I GOT ROBBED!!!!!

EliteLaserHair.com - Bohemia Laser HairRemoval?

www.elitelaserhair.com/

Map of 3920 Veterans Memorial Highway, Suite 1, Bohemia, NY (631) 676-**** - Directions

LETTER SENT TO BBB AND COUNTY ATTORNEY GENERAL FOR FALSE ADVERTISING AND CONTACTED AN ATTORNEY REGUARDINGTHEIR RACIST TREATMENT OF PEOPLE OF COLOR.

I PLAN TO FILE A SMALL CLAIMS CASE FOR A FULL REFUND, AND POSSIBLY MORE.

AVOID ELITE LASER HAIR IN BOHEMIA NY , STONY BROOK NY

View full review
Loss:
$1600
5 comments
Guest

Report Elite Laser Centers and Dr Shwartz to the NYS Department of Health and the NYS Office of Professionals. They are operating a scam!

Beware! Read the reviews, I wish I had (before I got taken).

Dont be next! They took $2,200 of myhard earned money and i'm going to picket in front of thier office until I get a refund!

Guest

I got no results here. Big waste of time and money! Elite laser hair removal in bohemia is a rip off.

Guest

Sharon Mc Donough of elite laser hair removal is a greedy looser. Not a smart business person.

She doesn't stand behind her services and is NOT better than my Aesthetician. I should've never bought a package at Elite Laser Hair Removal.

THERE IS A REASON SHE HAS TO DO LASER HAIR REMOVAL AS AN RN!!!

MAYBE SHE COULDN'T MAKE THE GRADE AS A NURSE??? :grin

Guest

I bought my husband a package here (before reading the bed reviews) and he still has hair. They tried saying everyone is different..

blah, blah, blah..

$1500 down the drain. I wouldn't recommend Elite Laser Hair Removal.

Guest

Elite Laser Hair Removal in Bohemia SUCKS!!! I AGREE.

Bought a package a few mos ago.. They are a half-*** operation. Ive literally gone there 15-20 minutes earlier than my appointment and the place is locked up (middle of day) until the Owner gets back. Then we are the only 2 people in the building.

Its a weird feeling because there is never anyone in there. I feel like I am their only Patient.

I wouldn't recommend Elite Laser Hair Removal in Bohemia, NY.

View more comments (4)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article