Elysha Whe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

Missing member in our family group

Updated by user Dec 14, 2024

The website is fairly easy to navigate, even for a non- tech person like me. However, we encountered a problem and left emails and voice messages and did not hear back.

Original review Dec 13, 2024

One of the names on our family list was not included in the exchange. I emailed and left a phone message and a still awaiting a reply.

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Resolved
Natali Rmu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Canton, Michigan

Resolved: Accounting

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There is no real phone number to ask a quick question, that parts was frustrating. It took too long for an email response.

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Michelle H Qft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Edmonton, Alberta

Gift Exchange Notifications

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Updated by user Nov 25, 2024

This has been a great platform when organizing gift exchanges. I highly recommend it.

Original review Nov 20, 2024

Hi,

I recently set up a gift exchange within our leadership group. There are 7 of us in the exchange.

Our Executive Director keeps getting notifcations every time someone "wishes" for something. Names have been drawn but she is getting notifications for the whole group.

No-one else is having this issue. Everyone is just getting notifications for the person they drew.

Please let me know what the issue may be.

Thanks

Michelle

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Natali Rmu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Please call

I am the organizer I opted in but now I decided to not participate but still organize.D how do I delete myself?

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1 comment
Elizabeth C Rck

Hi Natali! I'm Elizabeth the Customer Service Manager at Elfster.

I would be happy to help, but I can't find your account.

Will you please send me an email at Elizabeth.connors@***.com and I would be happy to assist! Thanks so much!

Shantell Fgn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jacksonville, Florida

Mishandled gift buy through Elfster

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Does not allow address to recipient. Cannot send gift to recipient.

Not friendly to use. Could not send gift to recipient.

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Anonymous
map-marker Doylestown, Pennsylvania

Name matching

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No problem with Elfster...I stumbled on this site in error. Elfster responded and answered my questions.

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Anonymous
map-marker Missouri City, Texas

There was no interaction. I didn't speak to anyone

I did not speak to anyone. There was no interaction.

My issue has not been resolved!

I have sent multiple emails requesting assistance and have yet to get a response. I'm beginning to think this is just a fraudulent site!

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Khalif Nhz
map-marker Olivehurst, California

I'm trying to show purchased and I can't!

I am trying to show purchased on an item and I cannot why do you make it so difficult. This is frustrating.

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Madison B Lov

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost eGiftCard/No Confirmation

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Good morning,

I purchased an eGiftCard last week from lululemon and i never received an email confirmation of the purchase and the gift card was supposed to be emailed to the recipient this morning at 8:30 but that was never received either. The money was shown being taken out of my account last week on 6/23/2023.

Hopefully you can help me track down where the giftcard is. If not, it needs to be replaced.

I've already called lululemon with this concern and they have no record of my email (that i used to purchase the giftcard) or the email of the recipient since this is a third party.

Thanks in advance.

-Madison

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Loss:
$25
Pros:
  • Easy place to keep a list
Cons:
  • Hard to track the order or proof of purchase

Preferred solution: Full refund

User's recommendation: Go through the website you’re purchasing the gift card from, not Elfster

Alecia N Ukt

Order problem

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I'm waiting for a phone call back. I left a message regarding the issue.

My phone number is 847-873-**** and my first name is Alicia. Thank you.

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Preferred solution: I would like to get my product

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