New Reviewer

Elephonestore.com- liars!!

Don't use elephonestore.com, they are liars!!! I lost 141$ as I ordered an Elephone A4. They don't reply to emails, and they're phone number is out of range! I made a mistake and closed the paypal dispute after they promised me to send the phone asap (after I close the dispute). I ordered the phone in April 18, and it is still not sent (more then a month). I lost the money as it is not possible to re-open the paypal dispute. Warning!!!- Do not send money to elephonestore.com!!! I am not the only one with such a problem, just search the social media or google for "elephone store" and you will find many reviews about that company. I lost my time and money! And if you ordered any item from this store- open a dispute and don't close it, even if they will promise you a quick shipping.
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ID
#1261846 Review #1261846 is a subjective opinion of poster.
Service
Elephone Mobile Technology Shipping Service
Reason of review
Problem with delivery
Loss
$141
Preferred solution
Full refund
New Reviewer

Resolved: Warning: do not buy from:www.elephonestore.com

Hi everyone just to warn you,do not order mobile phone from this website: www.elephonestore.com I ordered a elephone p9000-screen protector-cover pouch on 5/6/2016,and paid £17.45 express delivery by DHL. They said i have to wait 3 to 5 business days to get my order.till today thursday 9/6/2016,still saying on there website about my order(Processing). I wrote 2 email to there customer services,no one bother to reply. i just wrote third and last email to the manager of elephonestore and explained to him the problem.i told the manager if i don't get my items tommorow i will call paypal and open a dispute and cancel my order. please think twice using this website I paid through paypal and use my credit card i hope this help. habib
View full review
Resolved
ID
#862802 Review #862802 is a subjective opinion of poster.
Location
Harraby, England
Service
Elephone Mobile Technology Shipping Service
Reason of review
Order processing issue
Loss
$269
Preferred solution
Full refund

About

Elephone Mobile Technology Return Policy
To read more: http://www.elephonestore.com/warranty-and-return/
Elephone Mobile Technology Warranty
elephonestore.com want The Client of Elephone Mobile Technology to love Elephone Mobile Technology's' products as much as Website do. Elephone Mobile Technology's' warranties ensure The User of Website have a fantastic experience while giving The Customer total peace of mind. In the unlikely situation that The User's product is faulty, The User can send it back for a refund within 30 days of receiving it. Return shipping reimbursement is unavailable. If the product works (but The User of company services do not wish to retain it) The User can also send it back within a 30 day period for a refund. To reduce the possibility of disputes, please take clear photographs of the items while placed on the ground and place a ruler or measuring tape to measure out the different sized part. The photos should then be submitted to the after sales team. Elephone Mobile Technology will provide a reply to The Client's problems as soon as possible. Please note the following RMA criteria relating to size differences: Custom made item: Deviation from the original size by over 2CM; Not custom made item: Deviation from the original size by over 3CM.
To read more: http://www.elephonestore.com/warranty-and-return/
Elephone Mobile Technology Terms of Service
To read more: http://www.elephonestore.com/catalogsearch/term/popular/
Elephone Mobile Technology Privacy Policy
At elephonestore.com, The Company take The Client's privacy very seriously. Please read this policy to see how elephonestore.com handles The Client's personal information that The Client give to The Company when The Customer register Company's website. This Policy only covers employees of elephonestore.com and does not extend to people or companies that elephonestore.com does not employ or manage. Website reserve the right to modify this Policy. The Company will notify The User of company services of substantial changes to this Policy by telling The User about them on Elephone Mobile Technology's' Announcements Board. The information collected from elephonestore.com Members is used to improve product offerings, customize Elephone Mobile Technology's' Site' s content and layout, and for marketing and statistical effort. Occasionally, Elephone Mobile Technology will send The Client emails about new services or promotions. The User of company services can always opt-out of receiving any information from Elephone Mobile Technology
To read more: http://www.elephonestore.com/privacy-policy
Top Elephone Mobile Technology Services

Shipping Service

Top Elephone Mobile Technology Products

Cell Phone, Phablet P7000 Cell Phone

Summary

Elephone Store is a distribution company dealing in authorized reselling of Elephones. A large selection of smart phones and accessories present a selection of well-known products such as Elephone P9000 EDGE, Elephone S3, and Handheld Gimbal among others. Customers willing to return the electronics bought form the store can submit a request within a 30-day period. Along with PayPal, Elephone Mobile Technology accepts credit and debit cards to process purchases. Post sale technical service for Elephone mobiles is currently available in Germany, Russia, Spain with England planned in a while.

Elephone Mobile Technology reviews and complaints

Elephone Mobile Technology is ranked 201 out of 844 in Gadgets and Accessories category

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