Elephant Journal
Elephant Journal Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Elephant Journal has a 1.0 star rating from 1 review; consumers report dissatisfaction with customer service, limited product diversity, and a high price level.
Key Takeaways for Future Customers
- Read Elephant Journal reviews before subscribing to digital content or membership offers.
- Expect issues around subscriptions and automatic renewals; confirm renewal terms up front.
- Document communications when requesting refunds or changes.
Negative Feedback / Risk Areas
- Unauthorized billing and sudden price increases tied to auto-ship or renewal mechanisms.
- Poor customer service response and difficulty obtaining refunds or documentary proof.
- Recurring Elephant Journal customer complaints about unclear subscription notifications and billing disputes.
Positive Feedback
None reported in the available review set.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Elephant Journal has a 1.0 star rating from 1 review; consumers report dissatisfaction with customer service, limited product diversity, and a high price level.
Key Takeaways for Future Customers
- Read Elephant Journal reviews before subscribing to digital content or membership offers.
- Expect issues around subscriptions and automatic renewals; confirm renewal terms up front.
- Document communications when requesting refunds or changes.
Negative Feedback / Risk Areas
- Unauthorized billing and sudden price increases tied to auto-ship or renewal mechanisms.
- Poor customer service response and difficulty obtaining refunds or documentary proof.
- Recurring Elephant Journal customer complaints about unclear subscription notifications and billing disputes.
Positive Feedback
None reported in the available review set.
Stuttgart, Baden-Wurttemberg
Unauthorized billing
- Digital subscription advertised at $10/year.
- A $108 PayPal renewal was charged without clear notice; refund denied; PayPal dispute rejected.
I subscribed to a promotional digital subscription from Elephant Journal advertised at $10 per year.
Almost a year later, without my knowledge, the company charged $108 through an automatic PayPal renewal. I never received any clear notification about a price increase or a renewal at such a significantly higher amount.
When I contacted their customer support, I asked for documentary proof that I had been informed about the price change or the automatic renewal conditions.
The response I received was that their system only retains email records for 90 days, and therefore they were unable to provide any proof that I had been notified.
Despite this lack of evidence, they refused to issue a refund.
I also opened a dispute with PayPal, which unfortunately rejected the claim while still not providing any documentation showing that the notification had actually been sent.
After researching online, I discovered that many other users report very similar experiences involving automatic renewals at much higher prices.
Transparency and proper customer notification are essential for subscription services. In this case, I experienced the opposite: a large automatic charge without clear prior notice and no proof when requested.
Wynnewood, Pennsylvania
I want to cancel my subscription
I want to cancel my subscription. I want to cancel my subscription.
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