
Elements Massage
Elements Massage Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Elements Massage has 4.5 star rating based on 1 customer review. Consumers are mostly satisfied.
- Rating Distribution
Pros: Clean, Great massage staff.
Cons: Front desk customer service management is terrible.Recent recommendations regarding this business are as follows: "Go elsewhere because you probably aren't important enough".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Elements Massage has 4.5 star rating based on 1 customer review. Consumers are mostly satisfied.
- Rating Distribution
Pros: Clean, Great massage staff.
Cons: Front desk customer service management is terrible.Recent recommendations regarding this business are as follows: "Go elsewhere because you probably aren't important enough".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service. The price level of this organization is low according to consumer reviews.
Bumped for another client???
Hanover, MA. I booked my second appointment with Rachael weeks in advance on 5/10 at 5:45.
I received a random text message the afternoon before saying, '...We were wondering if you might be flexible with your appointment time and could move to 5:00pm to help optimize Rachael's schedule.' I called to let them know that I would not be able to leave work early to make it by 5pm. She told me that they needed to accommodate another client, so I agreed to book for a week later. Elements never apologized for the inconvenience or thanked me for being guilted into changing my appointment so Rachael could fit someone else into the spot I reserved weeks ahead of time.
I was going to sign up for the membership, but ended up cancelling the second session. Elements - you just lost a customer.
- Clean
- Great massage staff
- Front desk customer service management is terrible
User's recommendation: Go elsewhere because you probably aren't important enough
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