Willie G Rjp

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Verified Reviewer
| map-marker Biloxi, Mississippi

Defective covers have had for less than one year.

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Purchased from Lowes less than one year ago and now they crumble to the touch. Would like to speak to someone about a refund.
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Loss:
$135

Preferred solution: Full refund

User's recommendation: Don't waste your money.

3 comments
Guest

I have the same issues and lowes is stating Elemental has no contact number

Guest

Same here - can't even talk to anyone as they keep hanging up on me or shuffling me off to another chat rep who says they can't help with warranty issues.

Guest

I have had the same experience!!!

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Cory F Kzy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Warranty claim

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elemental Patio Furniture Covers - Warranty claim
elemental Patio Furniture Covers - Warranty claim - Image 2
elemental Patio Furniture Covers - Warranty claim - Image 3
Reached Dallas Lowes store. They do not provide warranty on these and referred me to a BBQ company who they say provides the covers to Lowes. They never answer their phone and have not called back. Angry
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Loss:
$123

Preferred solution: Full refund

User's recommendation: Lasted less than a year before becoming brittle and tears

Anonymous
map-marker Santa Paula, California

Poor quality products

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Have purchased numerous patio furniture covers from Lowes and all have failed within the guarantee time I live in California and I believe the sun makes the covers brittle and they all tear.I have contacted the company and they did replace one set I would not recommend the purchase of Elemental covers because all of the six pieces I purchased have prematurely failed FYI Lowes does not back the product and will tell you to deal with Elemental to solve the problem need receipts,etc etc time ,time
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User's recommendation: Do not purchase Elemental patio furniture covers

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