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Element Brand

Element Brand

elementbrand.com
What is your customer experience with Element Brand?

Element Brand Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Element Brand has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing failing TVs and poor support; see Element Brand reviews for detailed accounts.

Positive Feedback

Few positives noted; purchases are inexpensive initially but reviewers say price level felt high given product reliability and service.

Negative Feedback / Risk Areas

  • Recurring Element Brand customer complaints about TVs failing after ~1 year.
  • Poor customer service response, warranty support unavailable or unhelpful.
  • Connectivity and missing-remote issues reported, causing setup failures.

Key Takeaways for Future Customers

  • Consider warranty terms and proof of purchase before buying and keep receipts.
  • Expect to verify refund or warranty support policies and confirm customer service channels.
View full overview ›

Media from reviews

Element Brand - Blank screen
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Remco v Nzq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It's junk the tv don't work after a year

AI Highlights
  • - The smart TV doesn't work with Disney+ or SkyShowtime.
  • - Customer service numbers don't work; a callback is requested and the TV is one year old.
Updated by user Nov 06, 2023

Company fixed the issue and I have been provided with full refund.

Original review Nov 06, 2023

Your *** smart tv does not working when i want to pot disney+ or skyshowtime you better call me back very soon because the phone numbers from your customers service they even don't work i got this tv now 1 year and it doesn't work

Loss:
$650

Preferred solution: Full refund

User's recommendation: Don't bye this crappie *** off tv brands because after 1 year they don't work anymore

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Yvonne C Ctc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Blank screen

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AI Highlights
  • - TV is four months old; it was a gift.
  • - There is no receipt; cash was paid.
  • - Walmart won't exchange; Element won't help; the product is damaged.
Element Brand - Blank screen

The TV is four months old Im a senior it was bought for me from my daughter as a gift. No one has the receipt it was paid in cash.

Walmart will not except it back for an exchange. I went directly to element website they will not help me at all even though I bought a two year warranty on it I think your company sucks and takes advantage of people in your product is damaged.

User's recommendation: Do not buy from this company. Customer service is horrible.

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Kaysi Nph

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I can't connect my Roku tv to the internet the mobile app doesn't recognize device

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Contains 1 confidential file for company representatives

I bought an element Roku tv it didnt come with remote and I cant connect it to wifi , I got the Roku mobile app but it wont track the tv

View full review

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