Amanda H Yco

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Entire balance taken

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Elegant Spins - Entire balance taken
Elegant Spins - Entire balance taken - Image 2
Contains 1 confidential file for company representatives

I have been playing on this website and had met the betting requirements inorder to cash out my winnings. This morning I confirmed that my balance was good to make a withdrawal and was told yes I just needed to submit my documents. After receiving the approval for my withdrawal, my entire balance was taken by customer service stating that my balance expired.

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Loss:
$65
Pros:
  • Good selection
Cons:
  • No withdrawal

Preferred solution: Deliver product or service ordered

User's recommendation: Unethical business practices

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