Tison Luw
map-marker Los Angeles, California


I purchased a car in December 09. We sent them a January check for payment, as well as a February payment. In the middle of march we started to receive telephone calls that we are "2 months past due" we went ahead and checked our bank account, and the checks DID clear our bank. We then called electro savings and attempted to provide proof that the checks were cashed by electro savings, however they told us they were not accepting anything, as proof. They also said they wanted the payment, after we attempted to tell them we made a payment and are minus the money in our account, and we needed to resolve that before we were able to make another. I then received multiple phone calls from the banks VP Nedra Orf, yelling, threatening, and being abusive and unprofessional towards me. I am from Russia and speak a small amount of English, and I believe they were treating me badly because of this. I has sent payment, however the bank now tells me they will not accept payment and they will take the car. I have never dealt with such a unprofessional company. I am going to be notifying the Attorney General, and contacting The NCUA. I just wanted to warm everyone out there against this Nedra Orf/Bank/Credit Union. I will also be speaking with a attorney about I would not want anyone to experience the past month of *** that I have experienced.
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