Electrify America
Electrify America Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Electrify America has 2.3 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Customer service, Great locations, Unknown.
Cons: Bad charge station, Broken chargers, More promise than execution.Recent recommendations regarding this business are as follows: "Unreliable. You may be stranded.", "Watch your credit cards, they are thieves", "Don’t bother", "Don’t count on Electrify America for a fast charge".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Electrify America has 2.3 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Customer service, Great locations, Unknown.
Cons: Bad charge station, Broken chargers, More promise than execution.Recent recommendations regarding this business are as follows: "Unreliable. You may be stranded.", "Watch your credit cards, they are thieves", "Don’t bother", "Don’t count on Electrify America for a fast charge".
Review authors value the most Website and Billing Practices. Consumers are not pleased with Reliability and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Palm Springs, California
Broken service
Palm Springs, CA, 2-Nov-2024, Evening:
- 3 out of 4 charging stations were inoperative.
- 1 of 2 ports on the remaining charging station was inoperative.
- There was no 'Out-of-Order' display on the inoperative stations.
- While waiting for the one working station, at least 4 others arrived and gave up.
- I could not get a receipt as the keypad for SMS receipt was non-responsive.
- The membership associated with the credit card was not recognized.
- The phone app kept connecting to a credit card not associated with the account.
- Unknown
- More promise than execution
Preferred solution: Apology
User's recommendation: Unreliable. You may be stranded.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Punta Gorda, Florida
Check your Credit Card on File
Only till my free time given to me when I bought my car, after that thry can go out of business as their customer service including managers are hortible, they are liars and thieves.
When Inwas checking my electrify america app it showed a charge of $19.03 but on the top of their receipt on my account it said thank you for using your Kia free 1k charge plan. Their claim was my credit card was close, it was not. This is fraud on their part as the screen showed $0.00 and on receipt showed Kia plan used, they just deducted from credit card on file.
They will not refund as they say they can't see it and it is past 60 days. Check your accounts they are probably doing it often.
- Poor customer service
- Broken chargers
Preferred solution: Full refund
User's recommendation: Watch your credit cards, they are thieves
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Secunderabad, Telangana
Broken charger
Was unable to charge again. Multiple chargers were down.
The only one working was occupied. Thats it.
- Great locations
- This survey is terrible
User's recommendation: Don’t bother
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharging Stations
I got a new Volkswagen ID4 and as incentive I got a 3-year free charge. I fill like is the same as they gave me a free food at supermarket, but I only can pick up the food from the waste dumpster!
What a bad service! It's very hard that you find one station that works more than 32KW.
The car is great but the free electricity service OMG
- Customer service
- Bad charge station
Preferred solution: Let the company propose a solution
User's recommendation: Don’t count on Electrify America for a fast charge
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