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Electric Picks Jewelry

Electric Picks Jewelry

electricpicks.com
What is your customer experience with Electric Picks Jewelry?

Electric Picks Jewelry Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Electric Picks Jewelry has a 3.7 star rating based on 1 review and overall customer sentiment is mostly neutral.

Key Takeaways for Future Customers

  • Electric Picks Jewelry reviews note good durability and attractive, low-price jewelry.
  • Customers value diverse product selection and clear exchange, refund and cancellation policy.

Negative Feedback / Risk Areas

  • Customer complaints about poor quality on some items, notably the Anna Bracelet causing snags.
  • Multiple reports of impossible to contact customer service and broken email links; no phone support.

Positive Feedback

Reviewers praise durability, attractive designs, variety of products, and generally low price level.

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Betsy B Ian

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Impossible to contact Customer Service...

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AI Highlights
  • - The pieces are durable, but the Anna Bracelet has snag-prone prongs.
  • - It damaged clothing and hair.
  • - Support links broken; no phone contact.
Updated by user Dec 15, 2024

Still no response or ability to contact Electric Picks.

Original review Nov 30, 2024
I have bought a few items from this company because they have some nice pieces and I like their durability but one of the items (Anna Bracelet) which resembles a tennis bracelet was an absolute disaster. The prongs were rough and not finished so they constantly caught on all my nice clothing and even in my hair on several occasions.

It has ruined many items of clothing.

I tried several times to send an email to their customer service but the link does not work nor does the Outlook link work and I was constantly looped back to the same broken link page plus they have no phone contact either. It's too late to try to exchange the item so I'm stuck with it...ugh :((
Loss:
$750
Pros:
  • Good durability and attractive items
Cons:
  • Poor quality on some items and impossible to contact

Preferred solution: Apology

User's recommendation: Don't Buy the Anna Bracelet !!!

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