Eldorado Resort Casino
Eldorado Resort Casino Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eldorado Resort Casino has a 3.0 star rating from 2 reviews with mixed sentiment and a 50/50 positive-unfavorable split. Recent comments stress following casino rules; reviewers value exchange, refund and cancellation policy and billing practices. Price level reported as medium.
Positive Feedback
Guests note clear policies on refunds and billing and acknowledge standard mid-range pricing for rooms and casino play.
Negative Feedback / Risk Areas
- Complaints about room cleanliness and maintenance, including damaged fixtures and dirty towels.
- Customer concerns about casino exclusions and reinstatement requests affecting future play.
- Mentions of billing and refund issues in reviews as important factors for guests.
Key Takeaways for Future Customers
- Check recent Eldorado Resort Casino reviews for cleanliness and service trends before booking.
- Confirm refund and cancellation terms and query billing details or membership impacts up front.
- Follow casino rules to avoid exclusions and verify room condition at check-in.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eldorado Resort Casino has a 3.0 star rating from 2 reviews with mixed sentiment and a 50/50 positive-unfavorable split. Recent comments stress following casino rules; reviewers value exchange, refund and cancellation policy and billing practices. Price level reported as medium.
Positive Feedback
Guests note clear policies on refunds and billing and acknowledge standard mid-range pricing for rooms and casino play.
Negative Feedback / Risk Areas
- Complaints about room cleanliness and maintenance, including damaged fixtures and dirty towels.
- Customer concerns about casino exclusions and reinstatement requests affecting future play.
- Mentions of billing and refund issues in reviews as important factors for guests.
Key Takeaways for Future Customers
- Check recent Eldorado Resort Casino reviews for cleanliness and service trends before booking.
- Confirm refund and cancellation terms and query billing details or membership impacts up front.
- Follow casino rules to avoid exclusions and verify room condition at check-in.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Complain about my stay and *** rooms
Nothing has been done with this matter
As I walk in to my very expensive suite i planned for me and my wife. I walk in to the plumbing trap door on
Floor.
Big hole in hot tub. Then I get a new room up in the 22nd floor and got dirty *** towels.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Reno, Nevada
Remove casino exclusion
I would like to apologize sincerely for my action at the casino and ask if you can lift my exclusion from the casino so I can return to being a player at the casino Please and Thank you
- Gaming and restaurants are good and they have a nice hotel
User's recommendation: follow casino rules at all times
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