Payment

During the pandemic I was put on a payment program made all payments on time. Why is the 5 late payments on credit report never miss a payments. And I can prove it. Please contact me for more information. Thanks
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ID
#3971674 Review #3971674 is a subjective opinion of poster.
Location
Detroit, Michigan

Last months their website doesn't work and can't get a hold of anyone in customer service

Can't pay my bill! Last month I had difficulty too. Website not working and can't get a hold of anyone at Elder Beerman credit.
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ID
#3938456 Review #3938456 is a subjective opinion of poster.
Location
Middletown, Ohio

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Verified Reviewer
New Reviewer

Paper Bag Supply

Hi, We re the major Paper Bag producer, supplying Old Navy, Hollister and Zara in US. We would like to contact your purchase team.
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ID
#3825143 Review #3825143 is a subjective opinion of poster.
Location
Porto, Porto
New Reviewer

Their 'customer service' is a joke!

I purchased beats headphones for christmas present. They stopped working by february so i found out how to return them- told thered be no problem exchanging or refunding! Ha! I sent them back in march and they still have done nothing! Claiming now they lost my return and theres nothing they can do! Wtf! $200 headphones im supposed to forget? No *** way! They refuse to refund or exchange even with receipt and then lose my return! No reason they're closing!
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ID
#1251096 Review #1251096 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Chris is rude

Went in to pick up an order I placed online for in store pickup was informed from Chris they don't do that there this isn't Walmart. I work 3rd shift and drove from out of town in freezing rain to be treated like this. Really!! She needs to learn respect and how to...
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ID
#1167530 Review #1167530 is a subjective opinion of poster.
Pros
  • Findlay ohio store
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Return with receipts declined

Apparently there is a limit to number of returns one can make at Elder Beerman in Frankfort that is kept a secret. I purchase online because there is limited "non little old lady" clothing in Frankfort. I won't be doing business with this chain because it isn't return friendly. Solution--- other stores suit my needs better. Closed my account. Bye bye Elder Beerman and Bob-Ton. You are dead to me.
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ID
#1072278 Review #1072278 is a subjective opinion of poster.
Location
Frankfort, Kentucky
Reason of review
Return, Exchange or Cancellation Policy

ElerBeerman-BonTon