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Elavon Canada

Elavon Canada

www.elavon.ca
What is your customer experience with Elavon Canada?

Elavon Canada Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Elavon Canada has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and report a high price level with complaints about customer service and discounts.

Positive Feedback

No positive comments appear in available Elavon Canada reviews.

Negative Feedback / Risk Areas

  • Customers report overcharging, unexpected billing and high transaction fees including chargeback charges.
  • Elavon customer complaints mention poor customer service availability and being placed on a high-risk merchant list.
  • Reported lack of fraud controls and merchant protections increases operational risk.

Key Takeaways for Future Customers

  • Verify fees and chargeback policies before signing.
  • Confirm fraud prevention features and customer service hours.
  • Consider alternatives if predictable billing and dispute handling are priorities.
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Anjuli Jfn
map-marker Toronto, Ontario

REAL THEFTS - BEWARE OF ELAVON - THEY ARE CROOKS

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AI Highlights
  • - Fees misrepresented: debit fees higher; credit rates higher.
  • - Chargeback admin fees $75–$95; poor support; high-risk listing.

Guys, believe my bad experience, stay away from elavon. They catch you with "no cancellation fee" policy and "low interest rates", but...

They always overcharge the interest, debit fee is not 5c per transaction as they promise, it is 55c including some sort of admin fees +++ Same with credit cards, promising 1.3% and charging 4-5%, always fining some excuses, customer service sucks, closed on weekends and us holidays. But what really pissed me off is as a normal merchant i got about 7 chargebacks in 12 month period, they charge 75$-95$ for chargeback as admin fee on the top of the money i lost because of them, they do not monitor transactions, there is no address match option, no customer verification or credit card security option AT ALL. Being relied on elavon "features" i got relaxed and lost a big buck. When i got really pissed i decided to switch to other provided, and LISTEN TO THIS - no one can accept me because they (elavon) added my business into high risk customer list.

STAY AWAY FROM ELAVON, they are RIP-OFF and dishonest company. Contact me if you need any proof, i will surprise you with a lot of evidences.

Loss:
$25000
Cons:
  • Elavon
  • Point of sales solution

Preferred solution: I will never use their service

View full review
1 comment
Guest

I love Elavon, but I am in USA and maybe that is a difference. Their charges are reasonable and I have had no problems. Sorry you have had issues.

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