Anjuli Jfn
map-marker Toronto, Ontario
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#962014 
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REAL THEFTS - BEWARE OF ELAVON - THEY ARE CROOKS

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1.0
Guys, believe my bad experience, stay away from elavon. They catch you with "no cancellation fee" policy and "low interest rates", but... They always overcharge the interest, debit fee is not 5c per transaction as they promise, it is 55c including some sort of admin fees +++ Same with credit cards, promising 1.3% and charging 4-5%, always fining some excuses, customer service sucks, closed on weekends and us holidays. But what really pissed me off is as a normal merchant i got about 7 chargebacks in 12 month period, they charge 75$-95$ for chargeback as admin fee on the top of the money i lost because of them, they do not monitor transactions, there is no address match option, no customer verification or credit card security option AT ALL. Being relied on elavon "features" i got relaxed and lost a big buck. When i got really pissed i decided to switch to other provided, and LISTEN TO THIS - no one can accept me because they (elavon) added my business into high risk customer list. STAY AWAY FROM ELAVON, they are RIP-OFF and dishonest company. Contact me if you need any proof, i will surprise you with a lot of evidences.
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Loss:
$25000
Cons:
  • Elavon
  • Point of sales solution
Reason of review:
Pricing issue

Preferred solution: I will never use their service

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#1249321 
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I love Elavon, but I am in USA and maybe that is a difference. Their charges are reasonable and I have had no problems. Sorry you have had issues.

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