Elanco Animal Health
Elanco Animal Health Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Elanco Animal Health has 1.0 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Like seresto collars.
Cons: Customer service sucks, Package closed sealed but no solution in tube.Recent recommendations regarding this business are as follows: "Maybe get it from somewhere else. I have auto pay since 2024", "YOU WILL NEVER RECEIVE YOUR REBATE", "stay away from bexacat".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Elanco Animal Health has 1.0 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Like seresto collars.
Cons: Customer service sucks, Package closed sealed but no solution in tube.Recent recommendations regarding this business are as follows: "Maybe get it from somewhere else. I have auto pay since 2024", "YOU WILL NEVER RECEIVE YOUR REBATE", "stay away from bexacat".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Houston, Texas
Having a hard time to get my $20 rebates it does not matter how I send the receipt is not sufficient or they didn't get it. I cannot even resubmit on My my portal because it won't take TFX 2025 that R
They always say they dont get the copy from my receipt. They want me to keep submitting it.
I the time i submitted could not find the receipt finally i found it and resend it all the time never gets to them. I have been calling almost every and submitting it from another of my emails but they dont get
User's recommendation: Maybe get it from somewhere else. I have auto pay since 2024
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
THIS COMPANY IS A SCAM
I purchased an Elanco heartworm for my dogs. I was informed I would receive a $15 rebate.
I never received the rebate after 6 months had lapsed. When I called, they said it was lost. They said they would resend it. Again, I never received it.
I asked if I could receive it some other way since they were obviously not capable of sending it through the mail. They said they would send it via email. I tried numerous times to use it, and it never worked. Now when I call, they said it is expired and there is nothing they can do.
This company is a scam! They market their product by enticing the consumer with a rebate that the consumer will NEVER receive. I have wasted so much time with their reps who are no help.
DO NOT PURCHASE FROM THIS COMPANY YOU WILL NOT RECEIVE A REBATE. I will never use their heartworm again even if my vet recommends it.
User's recommendation: YOU WILL NEVER RECEIVE YOUR REBATE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tiffin, Ohio
Opened Seresto collar that was sealed and there was no collar in the can!
Elanco contacted me and were supposed to send me another large dog seresto collar but I have never recieved one!
Opened sealed Seresto collar and there was no collar in can just reflectors! Paid $60 for this !! Not happy!!
- Like seresto collars
- Customer service sucks
Preferred solution: Full refund
Their drug, bexacat, killed my cat
My otherwise healthy cat had diabetes. It was being managed with prescription food and monthly glucose testing.
when bexacat was released as an alternative to treating diabetes with insulin injections, I thought that was great, just what my cat needed. within a week of starting treatment, my cat fell deathly ill, I took her to my vet who wasn't equipped to treat her, so I rushed her to an emergency hospital. they weren't able to save her. Elanco offered to pay a mere pittance of her vet bill(testing and diagnostics) providing that I sign a release.
I would not, it seems that they are still "testing" this drug based on what they were willing to pay for. No amount of compensation could make up for the untimely death of my little angel.
At the least, they should have covered the entire vet bill. I will never buy any of their products again.
User's recommendation: stay away from bexacat
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAdvantage II cats
I bought some advantage for my cat the 4 dose pack. I was only able to use 2.
There was 2 completely empty with nothing in it at all.
Lot number KV03FXN KV03CXK.
The upc code 7 24089 ****8 4
5 to 9 lbs. Very unhappy that I paid full price for 4 and we're only able to use 2.
- Package closed sealed but no solution in tube
Preferred solution: Full refund
How do I get my long overdue rebate?
I purchased a large dog Seresto collar on 10/8/21 for $75.95. The only reason I purchased this was because it had a $20 rebate available.
I received the collar and made several attempts submitting information to receive my rebate. I spoke to an Elanco representative who handles AH Rebates. She told me that I should have received two emails which included the rebate check, but I assured her that I never received anything via email or postal mail. Just yesterday, she sent me an additional email but I checked my inbox and spam, and did not receive any email.
I am not sure what is going on, and would really like to receive my rebate at this point. Thanks!
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