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El Paso Times

El Paso Times Reviews

www.elpasotimes.com
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El Paso Times Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

33% of users would likely recommend El Paso Times; sentiment is mixed with readers valuing diversity of products but noting high price and poor website and customer service.

Positive Feedback

Readers praise the paper's range of content and product variety as the main reason to consult El Paso Times reviews when considering a subscription.

Negative Feedback / Risk Areas

  • Frequent non delivery and late delivery leading to many El Paso Times customer complaints.
  • Soaked newspapers and occasional limited content reduce perceived value.
  • Slow or unhelpful customer service and issues with billing, refunds, subscriptions frustrate subscribers.
  • Reports of theft and missing papers increase reliability concerns.

Key Takeaways for Future Customers

  • Expect good content variety but prepare for delivery reliability issues.
  • Contact customer service about missed papers; check reviews and El Paso Times reviews before subscribing.
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Show reviews that mention
paper delivery newspaper non delivery week morning paper delivery newspaper 2nd pages page
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Anonymous
map-marker El Paso, Texas

Frequent need tocall paper for delivery

We get the Sunday paper. once every other month or so the paper is not delivered requiring a call for delivery.

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Anonymous
map-marker El Paso, Texas

Non delivery

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No paper. I never know where it is, and usually cant find it until after work.

I get home at 5 pm. This is frustrating.

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Anonymous
map-marker El Paso, Texas

Can you use another word instead of "pissed" This is considered vulgar and unprofessional

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Newspaper was completely soaking wet without any protection today.

Some days it seems as if there is less content than a college newspaper.

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Anonymous
map-marker El Paso, Texas

Non delivery of paper

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AI Highlights
  • - Called El Paso Times at 9:00 AM Sunday about a missing paper and told it would be sent later.
  • - Not delivered by 5:30 PM, but arrived Monday morning.

l called El Paso Times around 9:00 AM on Sunday stating we had not received that morning's paper. Was told it would be sent out later (l assumed it would be that same day).

By 5:30 PM it still had not been delivered.

It was, however delivered on Monday morning. So all is okay.

User's recommendation: Let your customer know that delivery will be the following day

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Anonymous
map-marker Doylestown, Pennsylvania

Didnt receive my newspaper, 2nd time this week

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My carrier is doing a great job. It turns out that my papers are being stolen.

I'm installing cameras. I'll catch them.

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Anonymous
map-marker Doylestown, Pennsylvania

Didnt receive my newspaper, 2nd time this week

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Twice in a week, no paper. Customer service numbers say they are on another call all day long. I still don't have my Sunday paper.

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Anonymous
map-marker El Paso, Texas

Non delivery of paper

AI Highlights
  • - Sunday paper was not delivered; reported at 9:00 AM.
  • - It has not arrived by 5:50 PM and no specific delivery time was given.

We didn't get our Sunday morning paper today. I called around 9:00 to report it and was told the paper would be delivered later today.

It is now 5:50 and we still haven't gotten it.

I wasn't given a specific time for "later" so l guess it could still arrive, or not. Sad

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Edouard Uej

No paper delivery ...again ! first the Saturday...

AI Highlights
  • - Saturday paper delivery was stopped.
  • - Prices rose; the paper is now about 10 pages.
  • - Delivery has been inconsistent; I contact the paper often.

No paper delivery ...again ! first the Saturday paper (most important day to read paper w/coffe on my day off) is stopped , then price inc.

and paper is only about 10 pages . some articles a repeated on another page. I have to contact paper several times a month about paper not being delivered. Why such poor delivery.

It was never like this, only in the last year. I could always count on my paper to take with me to work.

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