El Paso Electric
El Paso Electric Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
El Paso Electric has 3.4 star rating from 1 review and overall sentiment is mostly neutral with a single mixed experience reported.
Positive Feedback
Reviewers note that representatives can listen and acknowledge issues, reflecting some responsiveness in interactions.
Negative Feedback / Risk Areas
- Repeated lack of callbacks and slow customer service when arranging meter installs and transfers.
- Complaints about billing practices and high price level for services.
- Limited product or service diversity noted by customers.
Key Takeaways for Future Customers
- Check El Paso Electric reviews before moving service and expect potential delays on meter installation and name transfers.
- Be prepared to follow up about billing and to persist with customer service for callbacks.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
El Paso Electric has 3.4 star rating from 1 review and overall sentiment is mostly neutral with a single mixed experience reported.
Positive Feedback
Reviewers note that representatives can listen and acknowledge issues, reflecting some responsiveness in interactions.
Negative Feedback / Risk Areas
- Repeated lack of callbacks and slow customer service when arranging meter installs and transfers.
- Complaints about billing practices and high price level for services.
- Limited product or service diversity noted by customers.
Key Takeaways for Future Customers
- Check El Paso Electric reviews before moving service and expect potential delays on meter installation and name transfers.
- Be prepared to follow up about billing and to persist with customer service for callbacks.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: NEW "permanent " meter?
- - We need to transfer service to our name at the new home.
- - Permanent meter is required; the temporary meter is charged to the builder.
We bought a NEW house at 15000 composition Ave el Paso tx 79938 last week.
My wife has to TRANSFER SERVICE from her old address 1105 Samantha ln El Paso Tx 79907 to our new address. I called El Paso electric and they said to TRANSFER to her name we need a PERMANENT METER installed instead of the "temporary" one that is NOW being charged to the Builder Diamond homes.
have our name transferer and a PERMANENT meter installed.
I have called that WHEN
will we be able to have our name transferred AND A PERMANENT meter installed.
I have called the number for NEW SERVICE and NOBODY has ever called me back .3 times already! My phone number is 951 675 ****
- Can listen
- Have never called back
Preferred solution: A NEW PERMANENT METER installed in our BRAND NEW home and the name transferred.
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