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El Fenix Restaurants

El Fenix Restaurants

www.elfenix.com
What is your customer experience with El Fenix Restaurants?

El Fenix Restaurants Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

El Fenix Restaurants has a 2.0 star rating from 1 review and overall customer sentiment is negative; consumers cite location and customer service as valued but report dissatisfaction with food quality, pricing, and offers.

Key Takeaways for Future Customers

  • Check recent El Fenix Restaurants reviews before visiting for current food quality and service notes.
  • Expect local convenience but prepare for higher prices and limited value from discounts or special offers.

Negative Feedback / Risk Areas

  • Frequent El Fenix customer complaints about wrong orders and refusals to issue refunds after manager interaction.
  • Reports of poor food (tough, bland fajitas) and ordering technology problems such as tablet login failures.

Positive Feedback

Reviewers note the restaurant is local and that location and staff interactions are the most valued aspects despite other issues.

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Reneshia M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mesquite, Texas

Order wrong

I called about my order several times and it was wrong. After speaking to the manager she refused to give me a refund. Nothing has been resolved as of 12/21/23

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Loss:
$22
Pros:
  • Local
Cons:
  • Food sucks

Preferred solution: Full refund

Maria H Zls

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fajitas

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Fui a comer con mi hermana y celebrar el cumpleaños, ordenamos beef fajitas este plato muy expense las fajitas estaban duras sin sabor y realmente no parecían fajitas , no me sentí contenta el haber escogido este restaurant.

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Mayra C Ubv
map-marker Plano, Texas

Tablet issues

Its no logins for irders

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