Timeshare Complete Scam - Get out NOW

El Cid Resorts timeshare is a complete SCAM. The hotels have not been updated in years and the US Government has posted "Exercise increased caution in Mexico due to crime and kidnapping. Some areas have increased risk. Read the entire Travel Advisory." El Cid may provide a car service at a HIGH Premium that has no affiliation to the hotel. Be advised and ask questions about the staff and drivers of the vehicle. We have been unable to use any of the time share locations or RCI points do to "high demand" during peak season. According to the reservation desk Peak Season is from January to December. The reservation desk with call and offer "promotions" and will book a reservation without your consent or knowledge. You do have the right to terminate the contract at anytime without using a service to do so. Termination documents can be found by searching on google. Good Luck, and recommend terminating your contract TODAY!
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1 comment
#1834129

Somehow, buying a timeshare for locations in Mexico doesn't seem like a very good idea, which you allude to. Good luck getting out of it.

ID
#1810370 Review #1810370 is a subjective opinion of poster.
Location
Austin, Texas
Service
El Cid Resorts Vacation Ownership
New Reviewer

Fraudulent Practices

Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. Stories have changed the further away we got from the date of purchase. The free cruise for six to Hawaii? Not true. We had agreed to the port fees and taxes, yes. What we didn’t agree to was a discounted cruise. Sales also promised us a free cruise for two for the next 20 years. That, too, turned out to be nothing but a sales pitch with the sole objective to get us to close the deal. There was a window to cancel and get a full refund. Then there was a window for a 25% refund. Now all windows are closed and there is no possibility of cancellation. Or a full refund, you are telling us. You know all these things because we have told you repeatedly the lies we found out about, and yet are giving us a hard time about canceling. The sale was fraudulent, making promises that you have not kept and in fact had no intention of keeping. You are dishonest and lie about the benefits available to owners. We don’t imagine that we are the only ones to have been scammed by you in the past. The sale was done fraudulently and as such is invalid.
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ID
#1254342 Review #1254342 is a subjective opinion of poster.
Service
El Cid Resorts Vacation Ownership
Reason of review
Use lies to get us to purchase
Loss
$35000
Preferred solution
Full refund

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