Skip to content
El Burrito Loco

El Burrito Loco Reviews

www.elburritoloco.com
What is your customer experience with El Burrito Loco?

El Burrito Loco Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

El Burrito Loco has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied and note a high price level and poor customer service.

Key Takeaways for Future Customers

  • Frequent order mistakes and missing add-ons reported in El Burrito Loco reviews.
  • Expect issues with customer service and concerns about refunds and tips.

Negative Feedback / Risk Areas

  • Incorrect orders, missing sour cream or unwanted cheese.
  • Billing and refund disputes; customer complaints about service and high price.

Positive Feedback

No consistent positive comments appear in recent reviews.

View full overview ›

Media from reviews

El Burrito Loco - Because they put cheese all over my order and I didn't ask for itHow...
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Hickory Hills, Illinois

Recent order

AI Highlights
  • - Ground beef burrito labeled add sour cream; it had tomatoes and no sour cream.
  • - The other burrito was correct; label wasn’t on the wrong burrito.

The team at the Aurora, IL facility needs to figure their stuff out. I ordered a ground beef burrito no tomatoes add sour cream -

Though the burrito was labeled "add sour cream" - there was NOT sour Cream (that I have found) and there are tomatoes on it.

So I paid extra and didn't even get what I wanted.

Yes I ordered another burrito with it, and that burrito was correct, so it's not like they put the label on the worng burrito.

View full review
michael J Zsc
map-marker Crest Hill, Illinois

Because they put cheese all over my order and I didn't ask for itHow burrito Loco

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
El Burrito Loco - Because they put cheese all over my order and I didn't ask for itHow...

I ordered a taco dinner and I did not Ask for cheese or order cheese and they put cheese all over my order

Loss:
$23

Preferred solution: Full refund

View full review
Leslie A Yce
map-marker Crest Hill, Illinois

Order incorrect.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

You provided a refund I wanted the food. Now I want my tip.

5.00 extra and still one person is hungry. My original was incomplete.

Loss:
$20
Pros:
  • Tasty food

Preferred solution: Let the company propose a solution

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article