Anonymous
map-marker Byron, Georgia

I can't received a code to reset my password to login and i have missed 4 days of reviewing my house . i need to be able to see who is coming to my house. This is redicilous.

My viewing want even come on it jusyt go straight to the login in page. it did not do that before. i need this fixed asap . this don't make sense .we should be able to talk to someone over the phone for emergency and issues like this.
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User's recommendation: i paid for service and it is not giving me the service like it should .

Paul N Fwr
map-marker Gothenburg, Vastra Gotaland

Disgraceful behaviour offer free storage but it’s a LIE

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EKEN - Disgraceful behaviour offer free storage but it’s a LIE
EKEN - Disgraceful behaviour offer free storage but it’s a LIE - Image 2
EKEN - Disgraceful behaviour offer free storage but it’s a LIE - Image 3
Sold doorbell with FREE LIFETIME CLOUD STORAGE but was a complete LIE. This response from their customer service team. Dear customer,we do not sell products directly, but only provide services. However, the cloud storage service plan purchased by your direct dealer has expired.Please find the seller to deal with the problem of cloud service subscription.
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Preferred solution: Give the free lifetime storage they offered to sell the product.

User's recommendation: Don’t LIE

Anonymous
map-marker Charlotte, North Carolina

I purchased a video doorbell camera wireless. After activation for less than 24 hours, it stopped working. I tried to reactivating it & it refused to connect through

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DI tried reconnecting it through OR code & it failed even after connecting through another device. I tried getting help through customer service & was offered help via purchase of support at my cost.
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User's recommendation: Don’t but this product

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