EKEN
EKEN Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EKEN has a 1.0 star rating from 1 customer review with 100% unfavorable feedback; consumers report dissatisfaction with service access and product claims.
Key Takeaways for Future Customers
- Check recent EKEN reviews before purchase; expect issues with login, device activation, and advertised cloud features.
- Expect limited phone support and be cautious about cloud subscriptions sold through third-party dealers.
Negative Feedback / Risk Areas
- Repeated EKEN customer complaints cite failed activations, misleading free lifetime cloud claims, and poor customer service responses.
- Consumers report problems with billing, expired subscriptions handled by sellers, and being asked to pay for support or refunds.
Positive Feedback
There are no positive highlights in the provided reviews; feedback focuses on service failures and unmet expectations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EKEN has a 1.0 star rating from 1 customer review with 100% unfavorable feedback; consumers report dissatisfaction with service access and product claims.
Key Takeaways for Future Customers
- Check recent EKEN reviews before purchase; expect issues with login, device activation, and advertised cloud features.
- Expect limited phone support and be cautious about cloud subscriptions sold through third-party dealers.
Negative Feedback / Risk Areas
- Repeated EKEN customer complaints cite failed activations, misleading free lifetime cloud claims, and poor customer service responses.
- Consumers report problems with billing, expired subscriptions handled by sellers, and being asked to pay for support or refunds.
Positive Feedback
There are no positive highlights in the provided reviews; feedback focuses on service failures and unmet expectations.
Media from reviews
Turn one complaint into a collective action
Byron, Georgia
I can't received a code to reset my password to login and i have missed 4 days of reviewing my house . i need to be able to see who is coming to my house. This is redicilous.
- - Viewing goes straight to the login page and won't start.
- - A phone support option for emergencies would help.
My viewing want even come on it jusyt go straight to the login in page. it did not do that before.
i need this fixed asap . this don't make sense .we should be able to talk to someone over the phone for emergency and issues like this.
User's recommendation: i paid for service and it is not giving me the service like it should .
Gothenburg, Västra Götaland
Disgraceful behaviour offer free storage but it’s a LIE
- - Doorbell advertised free lifetime cloud storage; reviewer says false.
- - Cloud storage plan bought via the direct dealer has expired; contact seller.
Sold doorbell with FREE LIFETIME CLOUD STORAGE but was a complete LIE. This response from their customer service team.
Dear customer,we do not sell products directly, but only provide services. However, the cloud storage service plan purchased by your direct dealer has expired.Please find the seller to deal with the problem of cloud service subscription.
Preferred solution: Give the free lifetime storage they offered to sell the product.
User's recommendation: Don’t LIE
Charlotte, North Carolina
I purchased a video doorbell camera wireless. After activation for less than 24 hours, it stopped working. I tried to reactivating it & it refused to connect through
DI tried reconnecting it through OR code & it failed even after connecting through another device. I tried getting help through customer service & was offered help via purchase of support at my cost.
User's recommendation: Don’t but this product
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