Dana V Abc

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Verified Buyer
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Verified Reviewer
| map-marker Garden City, New York

Overcharged

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Ejuicedb - Overcharged
Ejuicedb - Overcharged - Image 2
Ejuicedb - Overcharged - Image 3
Updated by user Oct 16, 2024

She was rude not helpful and I still haven’t gotten the blue cotton candy because they supposedly sent it separately am just not happy at all!!!!

Original review Oct 15, 2024
On the 10th, I ordered two vapes; they were Geek Bar vapes. One was the gummy, the other one was the blue cotton candy.

I got charged $38 and something for that, then yesterday, I was charged another $21 for another blue coconut. I emailed and attached every single screenshot from the bank statement to prove that I was overcharged. The lady tells me there is nothing she can do. I am being charged for three, but I am only getting two.

Yes, there is something you can do: You should refund my $21. This is ridiculous and the customer service was very poor. I want a response ASAP.

I want my money put back in my account ASAP. You will not get a good review on all social media.
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Loss:
$21

Preferred solution: Full refund

User's recommendation: Be careful because you’re gonna be charged more than what you order. I ordered two charged for three customer service told me nothing I can do to help you.

Patrick J Jhk

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Verified Reviewer
| map-marker Atlanta, Georgia

Order

Ejuicedb - Order

My replacement items have not been shipped. Although it shows a picture from FedEx being delivered to my mailbox, it was apparently left open by the looks of the picture and when I got home, it wasn't there.

I don't know why the delivery person would not close the box unless it was too big to close. I'm not sure.

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User's recommendation: I do not recommend this company if you can’t talk with someone about the issues of orders.

Bonnie R Jrp

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Verified Reviewer

Their "loyalty" programs is a scam

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I've made many purchases from this company and all have been satisfactory. Throughout this whole time they kept emailing me that I had a substantial number of loyalty points that that were good towards discounts.

I was never able to access these points. I contacted their customer service at least eight times and was assured that these points were there but received absolutely no help.

Last week a guy named Mafe--the same guy who has repeatedly told me that I had thousands of loyalty points--told me that I have zero. This company promises benefits that do not exist to attract customers.

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Pros:
  • Good products
  • Quick shipping
  • Good prices
Cons:
  • Loyalty point program was a scam

Preferred solution: Credit for loyalty points that they misled me about.

User's recommendation: Their products, shipping times, and prices are fine. Their "special offers" are simply lies.

Anonymous
map-marker Bensalem, Pennsylvania

Order number is #DB249896

I need a return of this order. I ordered 3 mg online from a previous order.

I do not know why 6 mg got entered and shipped. But I cannot use this vape juice.

It has not been opened. I need a return and a receipt please as soon as possible

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Stacy M Wer

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Verified Reviewer

Order has not arrived

My order 235261 has been in Charlotte NC since October 11. Can you please help me find out why my package has not been delivered?

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Loss:
$85
Cons:
  • No customer service

Preferred solution: Deliver product or service ordered

User's recommendation: No customer service

Sue Z Zqh

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Verified Reviewer
| map-marker Deland, Florida

Didn't get what I ordered

These people are a scam I ordered 9. They only set me 5 still been waiting for 2 weeks for them to send me the 4 more.

They owe me they're not giving a response. It's a big scam.

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User's recommendation: Don't order from them.

Betty H Tqs

Received menthol liquid instead of regular can't call them to report issue

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Received menthol products instead of regular. I'm pissed this is not what was described.

How do you have coffee flavor with menthol in it? Ridiculous.

I ordered two 100ml bottles of Cold Brew coffee Macchiato not menthol products! Demand Refund

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Preferred solution: Full refund

User's recommendation: Buyer Beware

Jodie A Inz

Can’t get no one on phone

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Ejuicedb - Can’t get no one on phone

Where is my freaking package its been shipped a week ago I paid for to be delivered 3-5 business days still no tracking number!!!

View full review
Loss:
$63
Pros:
  • Price is good
Cons:
  • Still no delivery

Preferred solution: Deliver product or service ordered

User's recommendation: Not sure at this time

Anonymous
map-marker Washington, District Of Columbia

Return

I still havent received my replacement for the two vapes that were wrong out of the four I ordered. Its been over a month. How much longer?

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User's recommendation: I’m not very happy, my first order was great second order was half right.

1 comment
Tyiana Pvq

Did you ever get them cuz I'm going thru the same thing now and it's been almost a month

Wesley P Yin

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Verified Reviewer
| map-marker Blaine, Washington

I am extremely worried about my shipment

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TRACKING PROFILE LEADS ME TO AMAZON WEB SITE, please help.

Mr. Wesley Payne, Thank you. please response?.???...??...Sad Not happy

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Kelley O Awu
map-marker Arlington, Tennessee

No contact from order

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I placed an order- it processed on my credit card but no email or contact was sent. I placed a second order and received confirmation and credit card processed. I dont have an order number for the first one, and Im concerned it is going somewhere else or wrong email.

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