Eis Group
Eis Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating from 1 customer review; consumers are mostly dissatisfied. Review authors value the website while citing problems with billing and customer service, a high price level, and a recommendation to "Look for a charger cord."
Positive Feedback
Customers appreciate the company website and its product presence, and one reviewer highlighted the need to look for a charger cord.
Negative Feedback / Risk Areas
- Refusal to send a replacement charging cord despite offers to pay.
- Allegations of management ignoring issues and creating fake reviews.
- Complaints about billing and poor customer service were repeated in Eis Group reviews and Eis Group customer complaints.
Key Takeaways for Future Customers
- Confirm charger cord availability before purchase.
- Expect possible delays resolving billing, refunds, or customer service issues.
- Consider the reported high price level when comparing options.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating from 1 customer review; consumers are mostly dissatisfied. Review authors value the website while citing problems with billing and customer service, a high price level, and a recommendation to "Look for a charger cord."
Positive Feedback
Customers appreciate the company website and its product presence, and one reviewer highlighted the need to look for a charger cord.
Negative Feedback / Risk Areas
- Refusal to send a replacement charging cord despite offers to pay.
- Allegations of management ignoring issues and creating fake reviews.
- Complaints about billing and poor customer service were repeated in Eis Group reviews and Eis Group customer complaints.
Key Takeaways for Future Customers
- Confirm charger cord availability before purchase.
- Expect possible delays resolving billing, refunds, or customer service issues.
- Consider the reported high price level when comparing options.
Springfield, Illinois
I have been attempting to get a replacement charging cord for an item i purchased. They have made me email them six times now each time coking up with a new excuse they needed something else to send o
- Won't send a new charging cord though I offered to pay.
- I have a $100 toy but can’t use it.
- They want a photo with my satisfyer to prove it.
Wont send me a new charging cord even though I offered to pay for it. I have a 100 dollar toy and no way to use it.
Now they want a picture with my satisfyer to prove it. Why would k want a charging cord for something o dont even have.
User's recommendation: Look for a charger cord.
EIS Group, poor management
- Management ignores problems and makes false reviews.
- It creates a toxic environment and asks management to take responsibility and involve HR.
1. Company's right name is EIS Group.
2. Besides public excuses I want all the management to be punished according to the law and business standards: in Saint-Petersburg -managing director, general director, chief accountant, in San-Francisco - director of HR.
EIS Group has a specific management whose strategy is to ignore and deny current problems. Instead of improving practices managers try to make virtual progress by creating their own reviews on the sites.
This causes toxic environment and agression among the personnel.
But the management does nothing, does not answer letters and questions. May be it is laziness, or simply indifference.
I call upon senior management to change the situation and to ask HR-director or directing manager to be more responsible.
- Ignoring and denying the problems
- Management
- Rudeness
Preferred solution: Public excuses
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