
Eis Group
Eis Group Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eis Group has 1.6 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Look for a charger cord.".
Review authors value the most Website. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
I have been attempting to get a replacement charging cord for an item i purchased. They have made me email them six times now each time coking up with a new excuse they needed something else to send o
Wont send me a new charging cord even though I offered to pay for it. I have a 100 dollar toy and no way to use it.
Now they want a picture with my satisfyer to prove it. Why would k want a charging cord for something o dont even have.
User's recommendation: Look for a charger cord.
EIS Group, poor management
1. Company's right name is EIS Group.
2. Besides public excuses I want all the management to be punished according to the law and business standards: in Saint-Petersburg -managing director, general director, chief accountant, in San-Francisco - director of HR.
EIS Group has a specific management whose strategy is to ignore and deny current problems. Instead of improving practices managers try to make virtual progress by creating their own reviews on the sites.
This causes toxic environment and agression among the personnel.
But the management does nothing, does not answer letters and questions. May be it is laziness, or simply indifference.
I call upon senior management to change the situation and to ask HR-director or directing manager to be more responsible.
- Ignoring and denying the problems
- Management
- Rudeness
Preferred solution: Public excuses
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