Anonymous
map-marker Springfield, Illinois

I have been attempting to get a replacement charging cord for an item i purchased. They have made me email them six times now each time coking up with a new excuse they needed something else to send o

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Wont send me a new charging cord even though I offered to pay for it. I have a 100 dollar toy and no way to use it. Now they want a picture with my satisfyer to prove it. Why would k want a charging cord for something o dont even have.
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User's recommendation: Look for a charger cord.

Arlis Cvo

EIS Group, poor management

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Updated by user Feb 02, 2016

1. Company's right name is EIS Group.

2. Besides public excuses I want all the management to be punished according to the law and business standards: in Saint-Petersburg -managing director, general director, chief accountant, in San-Francisco - director of HR.

Original review Feb 02, 2016
EIS Group has a specific management whose strategy is to ignore and deny current problems. Instead of improving practices managers try to make virtual progress by creating their own reviews on the sites. This causes toxic environment and agression among the personnel. But the management does nothing, does not answer letters and questions. May be it is laziness, or simply indifference. I call upon senior management to change the situation and to ask HR-director or directing manager to be more responsible.
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Cons:
  • Rudeness
  • Management
  • Ignoring and denying the problems
Reason of review:
Disappointment

Preferred solution: Public excuses

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