EIP CARD
EIP CARD Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EIP CARD has 1.3 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I don't know I guess just go with the flow. What can I do.", "Senf the paper checks".
Most users ask EIP CARD for the delivery of goods as a solution to their issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I didn't get my card
The lady that did my stole my information made an card and took my money I got an letter from the Irs saying to call yall and report it stolen but I cant get in contact with anyone because I dont know the information can someone please help me my number is 470332****
Preferred solution: An new card and my money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unprofessional Actions
I still have had no success in resolving this issue. I constantly contact them for an update, account statements, documents which they relied on to deny my dispute.
I have sent letters of appeal more than 5 times to the email as it states on the dispute forms. No reasonable action has been taken. I have done every step they have ask of me an yet just make excuses. The facts are evidently clear.
They incorrectly sent cards to wrong address ive sent them documents proving my place of residence prior to cards being sent.
Please assist in any way possible feeling very deprived hopeless due to these negligent acts. They need to follow procedures an Do the right thing
I asked if address they had on file was correct an was told of cards were sent to incorrect address. Reprentative issued 2 new cards to correct address and told me to dispute the charges by filling out forms returning them with a statement. I been denied 3 times within 24 hrs of sending back forms by fax and email, Dispute prefilled forms may have played a part in being denied for incorrect dates.
Have not been credited or have yet to recive an documents as to the issues or decsions made and or ressolved. dispute charges
Preferred solution: Let the company propose a solution
EIP VISA debit purchase declined
I have misplaced my PIN number and password for my EIP debit card issued by MetaBank. EIP on-line instructions are worthless and its impossible to talk with a live person at the IRS/EIP website. Can you help?
Preferred solution: A new pin and password for my debit card. The phone number shown is not my phone number
I have not received my second stimulus money. I have been on the phone and givin the run around for a month. This is what I found out at first it was sent out in paper check on January 6th 2021.
Then second time I called the IRS they said It was sent January 6th on a eip card through Metabank and they gave me the number to call. When I called in order to get to customer service I had to enter my EIP card number that I don't have.
Haven't seen. see
Preferred solution: Deliver product or service ordered
User's recommendation: I don't know I guess just go with the flow. What can I do.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lost card; no way to speak to customer service without it.
While trying to access my money through Bank of America ATM, the machine took my card and didnt give it back. Such cards are usually destroyed by a third party vendor.
Unfortunately, I did not write down the number of the card.
Subsequently, you cant actually speak to anyone in customer service because the outgoing initial prompt asks for the number of the card. Im locked out.
Preferred solution: To soeak to someone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Midland, Michigan
Name screw up
Whoever made this card has gotten my name wrong TWICE now! First for the $600 payment from a couple months ago and now for the latest payment.
I wrote a letter to them a couple months ago asking them to fix my name and send me a replacement card for the last stimulus payment and I never got a reply! This is unacceptable!
Preferred solution: I need my name corrected in whatever system is being used here And to cancel the two cards with the wrong name that have been sent to me and replace them with paper checks with my real name
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Angery
never received card in mail. Ordered a new one twice never received. you can never talk to a live person for help
Preferred solution: Deliver product or service ordered
Complete Scam
My elderly mom , following the directions, called to activate the card and set up her 4 digit pin. This is impossible, because is asks for the 4 digit pin.
So in order to get the 4 digit pin, you have to have the 4-digit pin. Are you kidding me? This makes no sense. I have been to the website.
Called the number and clicked on every single option. There is no email to contact the company. The 800# does not have a person on it. All recorded messages.
Catch 22.
What a SCAM.
How many elderly and disadvantaged people can't navigate this BS and don't even get their money. Waste of Taxpayers' money and complete scam for a vendor for the federal government.
Preferred solution: Deliver product or service ordered
This is the same problem I am having with my EIP card. I can not get anywhere that allows me to get a 4 digit pin.
Louisville, Kentucky
Didn't get my eip
It never came in mail or one of my family member won't give to me and can u track my card or mail and can u send me new card to different address
Brick Township, New Jersey
Can not get $$ from my EIP Card.......
I already detailed it and am tired of detailing what should be a very simple process. The $$$ on the card should be available at my ATM or the ones you say are on the network.....they are not and I have been to at least 4 plus my own bNaks ATM.
- Not accessible
Preferred solution: Full refund
User's recommendation: Senf the paper checks
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thanks for the number. Thats the problem they don;t answer the phone