Eileen Fisher
Eileen Fisher Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eileen Fisher has 4.5 star rating based on 4 customer reviews. Consumers are mostly satisfied.
67% of users would likely recommend Eileen Fisher to a friend or colleague.
- Rating Distribution
Pros: Great service, Great style and social commitment and usually wears well.
Cons: Requires a significant investment.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eileen Fisher has 4.5 star rating based on 4 customer reviews. Consumers are mostly satisfied.
67% of users would likely recommend Eileen Fisher to a friend or colleague.
- Rating Distribution
Pros: Great service, Great style and social commitment and usually wears well.
Cons: Requires a significant investment.Recent recommendations regarding this business are as follows: "Ask Eileen Fisher to keep straight black pants I stock", "the sweater is a great style but has not worn well", "I love Eileen fisher !".
Review authors value the most Location and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Saying one thing sooner would have helped
My problem was I couldnt make a purchase online. Happily the representative made the transaction for me.
She then told me the problem was my cell phone number wasnt on My Account and I had to add it to My Account. Adding it at checkout wouldnt work! However, after much time & frustration on both our parts, the representative realized I was on my cellphone. She then said I couldnt change My Account using my cellphone.
I had to go to my computer or iPad to make an account change.
Why, this is the case, I dont understand. Problem was resolved but she could have asked what device I was using earlier on and saved us both time and her condensation.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo straight pants
I can no longer find Eileen Fisher straight black pants. Im 52.
Along time customer. I cannot wear wide plants. They wrap around my ankles and when it rains its extremely uncomfortable. Also , when we should be using less of the earths resources, wide pants is an incredible waste.
Straight black in all fabrics will always be wanted, even at a higher price.
I adore E. ***
User's recommendation: Ask Eileen Fisher to keep straight black pants I stock
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nashville, Tennessee
Dissatisfied with sweater
responsive. clear instructions, easy drop off at post office.
It was a gift to myself for my birthday. It has worn so poorly. it has pilled all over. I went into the new Berkeley store and the manager told me to buy a pill remover, explaining that the yarn tended to do that.
I did that and it continues to pill.
I have many of your pieces and trade my old clothes at the San Leandro outlet. The brand has always stood for quality and been worth the investment to have a piece for many years.
This experience is the exception. I am wondering if you have had similar complaints
- Great style and social commitment and usually wears well
- Requires a significant investment
Preferred solution: Full refund
User's recommendation: the sweater is a great style but has not worn well
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Rewards
I need my Rewards that were sent in July. I lost them on my computer. Please resend them.
Dolores (Dee) Pellegrini
deexlr1962@***.com
480-652-****
Thank You!
- Great service
Preferred solution: Rewards that were sent in July. Lost!! deleted them Please resend
Sag Harbor, New York
I had trouble with the return of an item ( wrong size for me) and assumed I would get a return to my gift card.. IT IS NOW 3 WEEKS and I just heard yesterday that one is in the mail..
hard to reach an actual knowledgeable person in customer serviceI had trouble with the return of an item ( wrong size for me) and assumed I would get a return to my gift card.. IT IS NOW 3 WEEKS and I just heard yesterday that one is in the mail..
Trying to contact Renew. Can't find a phone number or e mail address. Eileen fisher says contact them directly but HOW?
I have items in EF Renew basket but want to talk about if don't fit how to do returns. I read online after I determine this I need to find out if item "qualifies" for a return. Shouldn't I know if it qualifies before I buy it?
Preferred solution: Information about Renew
User's recommendation: I love Eileen fisher !
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That’s petty on your part to take time to post a complaint. She helped you place your order and figured out the problem.