Eileen Fisher Reviews
Eileen Fisher Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eileen Fisher has a 4.5 star rating from 3 reviews, 67% would recommend, consumers mostly satisfied; price level reported as medium and pros include great service, style, and social commitment.
Key Takeaways for Future Customers
- Check Eileen Fisher reviews for sizing and quality trends before buying.
- Expect medium price levels and consider rewards or discounts.
- Contact customer service about Renew items and return eligibility before purchase.
Negative Feedback / Risk Areas
- Customer complaints about hard-to-reach customer service and delayed refunds/returns.
- Quality concerns: pilling on sweaters and missing straight black pants styles.
- Account or checkout issues when using a cellphone.
Positive Feedback
Reviewers praise great service, enduring style, social commitment, and value in long-term pieces.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eileen Fisher has a 4.5 star rating from 3 reviews, 67% would recommend, consumers mostly satisfied; price level reported as medium and pros include great service, style, and social commitment.
Key Takeaways for Future Customers
- Check Eileen Fisher reviews for sizing and quality trends before buying.
- Expect medium price levels and consider rewards or discounts.
- Contact customer service about Renew items and return eligibility before purchase.
Negative Feedback / Risk Areas
- Customer complaints about hard-to-reach customer service and delayed refunds/returns.
- Quality concerns: pilling on sweaters and missing straight black pants styles.
- Account or checkout issues when using a cellphone.
Positive Feedback
Reviewers praise great service, enduring style, social commitment, and value in long-term pieces.
Danville, Illinois
Question
I hate the name! I dont use this kind of language and Im not P off at all! I just wanted to TALK to a human to ask a question
Saying one thing sooner would have helped
The reviewer tried to contact the company before posting this review.
- - A rep completed the purchase when I couldn't buy online.
- - Phone number wasn't on My Account; changes require a computer.
- - The issue was resolved.
My problem was I couldnt make a purchase online. Happily the representative made the transaction for me.
She then told me the problem was my cell phone number wasnt on My Account and I had to add it to My Account. Adding it at checkout wouldnt work! However, after much time & frustration on both our parts, the representative realized I was on my cellphone. She then said I couldnt change My Account using my cellphone.
I had to go to my computer or iPad to make an account change.
Why, this is the case, I dont understand. Problem was resolved but she could have asked what device I was using earlier on and saved us both time and her condensation.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo straight pants
- - Long-time customer seeks Eileen Fisher straight black pants.
- - Avoids wide pants; they wrap ankles and rain hurts.
- - Willing to pay more for straight black.
I can no longer find Eileen Fisher straight black pants. Im 52.
Along time customer. I cannot wear wide plants. They wrap around my ankles and when it rains its extremely uncomfortable. Also , when we should be using less of the earths resources, wide pants is an incredible waste.
Straight black in all fabrics will always be wanted, even at a higher price.
I adore E. ***
User's recommendation: Ask Eileen Fisher to keep straight black pants I stock
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nashville, Tennessee
Dissatisfied with sweater
The reviewer tried to contact the company before posting this review.
- - 20-year customer bought a black cropped pullover; it pilled.
- - Berkeley advised pill remover; it still pills.
- - This is an exception to brand quality.
responsive. clear instructions, easy drop off at post office.
It was a gift to myself for my birthday. It has worn so poorly. it has pilled all over. I went into the new Berkeley store and the manager told me to buy a pill remover, explaining that the yarn tended to do that.
I did that and it continues to pill.
I have many of your pieces and trade my old clothes at the San Leandro outlet. The brand has always stood for quality and been worth the investment to have a piece for many years.
This experience is the exception. I am wondering if you have had similar complaints
- Great style and social commitment and usually wears well
- Requires a significant investment
Preferred solution: Full refund
User's recommendation: the sweater is a great style but has not worn well
Rewards
The reviewer tried to contact the company before posting this review.
I need my Rewards that were sent in July. I lost them on my computer. Please resend them.
Dolores (Dee) Pellegrini
deexlr1962@***.com
480-652-****
Thank You!
- Great service
Preferred solution: Rewards that were sent in July. Lost!! deleted them Please resend
Sag Harbor, New York
I had trouble with the return of an item ( wrong size for me) and assumed I would get a return to my gift card.. IT IS NOW 3 WEEKS and I just heard yesterday that one is in the mail..
- - It is hard to reach customer service.
- - Returned a wrong-size item and expected a gift-card refund; after 3 weeks, one is now in the mail.
hard to reach an actual knowledgeable person in customer serviceI had trouble with the return of an item ( wrong size for me) and assumed I would get a return to my gift card.. IT IS NOW 3 WEEKS and I just heard yesterday that one is in the mail..
Trying to contact Renew. Can't find a phone number or e mail address. Eileen fisher says contact them directly but HOW?
- - Items in EF Renew basket; they want return guidance if it doesn't fit.
- - They wonder if an item 'qualifies' for a return before buying.
I have items in EF Renew basket but want to talk about if don't fit how to do returns. I read online after I determine this I need to find out if item "qualifies" for a return. Shouldn't I know if it qualifies before I buy it?
Preferred solution: Information about Renew
User's recommendation: I love Eileen fisher !
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That’s petty on your part to take time to post a complaint. She helped you place your order and figured out the problem.