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Poor service by a Chrysler dealer
I have a 2007 Town and Country Chrysler van. Had the van into the dealer numerous times after purchasing for back slider passenger doors disalignment, sun roof leaking (this was addressed at least 6 times before resolving - drain tube obstructed) and recently, a valve in the engine that was not working. My husband had the van to the dealer 3 weeks ago and told them about the van hesitating at lower speeds and the smell of gas. The dealer put on computer and even drove - was told nothing wrong with vehicle. On vacation last week, the van again had the same problems. Took the van to the local dealer there and withing 3-4 minutes after putting on computer was told the EGR valve with not working and the diaphram gone. After $490 of labor and parts, the van is finally driving the way it should. I think Chrysler should hold their dealers to a higher accountability with regard to the consumers. We purchased out van in good faith (paid cash) and have nothing but problems since purchase.
Old Fort, North Carolina
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